This was my first service at John Thornton and am very pleased with the visit. My service manager, Reginald, was very courteous and professional. The service was timely and I would recommend John Thornton to others
I always have a good experience when I come to this location. They have some that I don't think offer good customer service... But the ones I have to interact with for my service visits are always good.
Every time I bring my car for service I’m greeted with a smile by Tim my service rep. He makes you feel so welcome and the team is prompt and efficient. Beautiful, comfortable, spotless facilities. Reasonable pricing. Honest assessment and don’t try to add on things that aren’t necessary. I won’t go anywhere else.
This is a wonderful place to buy a car or truck. Rick, the salesman, is the best car salesman I have ever dealt with. The knowledge and customer service are 2nd to none at Steve Rayman, from top to bottom.
Flavio Cepeda and Kim Smith were my salespeople and they were remarkable. Awesome experience from start to finish! I got a phenomenal deal on a brand new Silverado. I highly recommend you give them a chance to earn your business.
Being in the car business myself I really expected to be sitting in the dealership ALL DAY! This wasn???t the case when I purchased my vehicle at Nalley Chevrolet in Union City. I was literally in and out of there in no time. Shanteria and Trosky were the sales associates I was helped by and they were great. Jay in the finance office is also hilarious and has great conversation. I appreciate all of you guys! Love my New Camaro !
I worked with Trosky Davis who took Excellent care of me and my 3 young daughters. I came in the dealership, met with Trosky and simply let him know what my needs were and what I had been facing with my current vehicle. Trosky heard my needs and within 2 hours he had me approved! I am still in shock that I got approved and have a reliable car for my self and daughters. Thank you Trosky, this was a fast and seamless process and I needed just that!
From the moment we stepped onto the lot, we were greeted with a smile and the experience has been like no other. Kim is easy to work with and knowledgeable, just like the rest of the Nalley team. Love our new Volt!
Best buying experience ever
New the discounts before I arrived
No attempt to up sale me or switch
No pressure to purchase add on day financing
Financing was simple and straightforward
I got what I wanted at a great deal
I have bought a few cars in my lifetime. I have to say that the service at Mike Bell Chevrolet is outstanding. Knowledgeable sales person who was very patient and helpful as I looked at multiple cars before making a decision.
Family means everything. Mike and Zack Bell and the Team have it together. They listen well. And offer ideas and solutions. One thing to be successful any any business is "Positive Shared Experiences". That separates Mike Bell Chevrolet from the competition.
Overall great buying experience. From the salesman JC everyone was super nice. Buying process was pretty straight forward. From looking at the vehicles, to the test drive, to signing on the dotted line the experience was great. Facilities were clean and refreshing.
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