Blake, a director at AutoNation, Colonial Dr, Orlando, reached out to me today and we had a a lengthy discussion on how their auto quote system works. He also addressed the issue I had re: the non-mandatory dent protection service which I was told I had to have anyways and was charged $499 for. He stepped up and is refunding the $499 while still covering this service for me. I now find that AutoNation, Colonial Dr, Orlando, is very serious about their customer auto purchasing experience and customer satisfaction. Kuddos to Blake and his group at AutoNation! Thank you..
My car’s check engine light came on and the heat indicator was also flashing. To my dismay, it turned out that my car needed some unexpected, rather pricey, repairs that I was very distraught about affording. After listening to my financial situation, and empathizing with me, my dealer worked very hard to find the most cost efficient way to fix my car. He was able to find available discounts and use a car part good-will system they have to bring the price down, but not diminish the quality of the repair. I’m immensely grateful to them.
The atmosphere of the place on entering was warm and friendly. I was greeted by various sales representatives and was assisted by Mr. Occil Benety. Mr. Benety went into details, providing the necessary information that I needed to make a decision. He also gave me a full walk through of everything, including taking time to go through the key features on the vehicle I wanted. Mr. Benety’s Service was to the point and very helpful! He definitely made the decision process a whole lot easier for me. It felt like a walk through a park. Easy! I would definitely recommend this dealership and Mr. Occil Benety for all questions, clarifications and any assistance needed. Great place! Great people!
I appreciate the staff in doing the best deal for. They were looking out for me this year as last year was disappointing. Dwight and Dowain were my salesmen and Josh Neville found the vehicle in south Florida. The vehicle is perfect.
Sam the manager estimated the cost to the penny before I bought it. Hector was the finance manager.
I have bought several vehicles here before and today’s purchase was the best.
I had a 3pm appointment I arrived a little early David was outside waiting for us to arrive they had the truck in the showroom with my name on it David took me all around the truck showing me all the features of the truck then we went into Sams office he worked a great deal for me I was very happy with my service at Carl Black and will return there when I???m ready for my next vehicle
From the moment I asked Dowain Nunes a simple question to the moment I walked out with my new car. he took the time to answer and educate me about all my options and solved my issues of storage for my mobility scooter. He was not rushed or in any hurry to get rid of me and afforded me all his time and attention. Reviewed options affordable to me and made sure I was happy with my decision. Treated me with kindness and respect. This is the third car we purchased at Carl Black in the last two year and we???re happy with the way they treated us and the deals we were offered. I would definitely go back and also send friends and family!
This is the second car I've bought from David Maus. Jeremy was super helpful in getting me into the car I was interested in and making sure the deal would go through. I was very happy with everyone. When I needed specific requirements in my trade-in value and loan APR, they did everything to make that happen.
Toby was extremely helpful! They were very diligent
by Vicki from DealerRater.com
November 30, 2018
Toby was very helpful he definitely do the inventory what was available and what was available to us with our stipulations. Toby and the finance department worked very hard to get us approved being that we have poor credit and little down payment. I would recommend them to anybody and everybody they know their stuff and are more than willing to go above and beyond.
Within an hour or so I had the vehicle in my hands. Never have I purchased a vehicle so fast with so little work in my part. With the help of Ron I???m a satisfied costumer for the 2nd time through Don Mealey and their staff.
My wife and I went in to test drive a couple cars, Gustavo met with us wasnt the 'typical' salesman. He was patient, professional and no BS. We left with a new truck at or below what I was willing to pay. I would reccomend Gus and Don Mealey to anyone looking to buy a car. Marc the finance manager was also extremely easy to work with.
Great experience! We had shopped at other dealerships and felt the typical sales pressure. Not here, Shane was super helpful and fun! He helped me weigh out my options with real talk. Walked out very happy with my dream truck :)
Salesman Jeremy Noles was an excellent sale person who was c
by O'Banner from DealerRater.com
November 26, 2018
Jeremy Noles and Mark Anglin was very professional and helpful.They both worked patiently with my husband and I in our decision making.Jeremy wasn't pushy and his personality was wonderful. I have purchased 2 new card in my life and no one was as positive and professional as Mr. Noles and Mr. Anglin. I had a wonderful experience.
I had a friend with me and we had visited another nearby dealership and had a completely different experience. Christian answered all questions and proved to be very knowledgeable. He was very polite and professional during the entire process. It was also nice to have 1 person to deal with and avoided the TO manager hand off!
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