by central valley guy from central valley area, Ca.
August 6, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE.
ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY
Very easy and trusting I went in just for the regular maitnance on my truck. As soon as I got there I was greeted and attended to right away. Hector wrote up my car and sent it back right away. Took care of a recall I didn't even know I had.
This is our 5th STG vehicle purchase for my family over the last handful of years. We love the variety, quality and value of STG’s vehicles.
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