Went for a 30 minute oil change. The person who checked the car in gave me a tan ticket and said I was all set. I walked through the door and looked left and right and the girl behind the counter said the waiting room is to the right. I go and get comfortable and an hour goes by and I’m thinking it’s unusual for an oil change to take this long. After 1 1/2 hours I go to the desk and ask why it’s taking so long and the young man tells me my car is not in the computer. He told me I was supposed to check in at the desk. Well, the person who checked my car in did not tell me that. He told me I was all set!!! I was very upset. The young man behind the counter was so patient as I was not. He wanted to reschedule and I couldn’t as I was leaving the country on Monday. His next solution was to give me a rental so I could do my errands and they would get to my car after the tech got back from lunch LOL. I was ok with that. So 2 hours after arriving,I had a car, not mine, and set off to do my errands. It was about 1 1/2 hours after that when I got called my car was ready. While the screw up was up front, the service I received after the error was discovered was top notch. The young man taking care of the situation was as calm as a cucumber and I was not. He was awesome and should be congratulated for making a messed up situation work. This was the first messed up appointment I’ve every had at a Subaru dealer so overall you do do a great job!
Yesterday, I got a car from Bergey???s Chevrolet for the 3rd consecutive time. After working with Matthew Cerefice on the previous two, I went straight to him for the third. Each transaction was unique, but this one was complicated and dragged out more than a week. Matt handled it excellently and was great at staying in touch with me throughout. When we finally got to the signing stage, it went quickly, without a hitch. I used Bergey???s service for my previous 2 vehicles and will continue to do so for my 3rd. This is a family-run dealership that evidently supports work/life balance for its employees, and employs good people. I highly recommend supporting it by shopping there for a car.
Vince and Ryan were both very professional and helpful. It felt like they were trying to get me a vehicle I wanted at a price I was happy with, without trying to take advantage. They also offered to fix an issue (missing antenna) on my used vehicle to make sure I was satisfied with my purchase.
Great car best I have ever bought
by Volt fan from Huntington Beach, Ca
August 27, 2018
Love the hybrid extra parking charging system is cheap, love the HOV Lane , save money on gas. Not for sale I hope to own this car for the next 20 years
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
Not bad for the money
by sjsu86 from San Jose
January 6, 2019
I bought this car solely for the communing lane advantage. Its actually better than I thought. To bad they stop making them. No negative comments to make.
My experience at Green Chevrolet was overall great
by Green Chevrolet from East Moline, Illinois
October 25, 2018
Tracy is the salesperson that worked with me. Tracy was very friendly and helpful in helping me understand the process of purchasing my vehicle. Tracy made my experience a lot easier and pleasant
Most fuel efficient car that I own.
by Chevyguy from Milford
October 12, 2018
This car is sufficient to satisfy my needs. It has good accelerator pedal feel and there is absolutely no lag. The gas mileage is excellent. I stopped plugging it in at my home because it's free at work. I could go up to 71 miles on a charge. My daily commute is about 70 miles. Often I only need the engine for about 5 miles or less due to using the AC.
Great Place to buy a car, very nice people with a nice selection of Fords. Shopped around a lot and felt I got the best deal there
Loved driving the Volt and amazing rebates avail!
by VoltFan from Santa Monica
November 21, 2018
Loved test driving this car! Felt more like a BMW than what I previously knew from US automakers. Love the idea of saving so much on Gas and so many cool features! Love the idea that you can activate the car's air conditioner via an app on your smartphone 5 minutes before you get in. So helpful on a hot day. Super comfortable and fun to drive! I do wish they had lighter color upholstering inside and a moonroof would be nice!
A little bit out of the way but worth it! A great markdown got me in the door, but there was no pressure to upgrade, even though my options were laid out for me. They made time for me and didn't make it seem like they wanted to be on to their next customer.
The electric motor on the Volt awesome!
by Raf from Tulsa, ok
October 10, 2018
The electric motor on the Volt awesome! Love driving it and getting a ton of gas mileage avg on this thing since I bought it in Tulsa.
Great experience buying a new Silverado. Everyone I talked to offered to help and seemed genuinely concerned that all my questions were answered. Rick in particular as well as Heather went the extra mile to ensure the vehicle was presented to me clean, that I had no questions regarding the truck or the paperwork involved and that I had the best financing with the lowest interest rate available.
A little small inside, but quietly gets the job do
by Dabol from Fort Worth, Texas
September 20, 2018
Thus far, no regrets. Intitutive dash, peppy acceleration and quite. Nice to know the range extender is there if needed, decreases range anxiety. Currently my NEMA 1450 charger replenishes in 4 hours.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Really like almost everything about the car.
by P2THAR from Rochester, NY
November 16, 2018
What I don't like about the car is how quickly the battery drains when using the heat, how slowly the battery charges, and how long it takes for the heat to get warm. I'm happy with everything else and pleasantly surprised about the pick-up, car moves very quickly.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I bought a Honda from Todd, he was SUPERB! Todd was helpful, kind, fast and super easy to work with. The dealership asked all my questions, provided all past info on the car, and was helpful! I ALWAYS refer friends and family to NorthBend Chev\Todd
A true professional
I was really nervous about the whole car buying experience but the staff at Galpin made the experience quick and painless. I received the best deal and a car that was better then I dreamed. I would recommend Galpin to my grandma. I???m so pleased!!!!
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