This car is a story on its own. And finally, my son has the car that he would not stop talking about. Now....I could not have asked for a better sales person than Tom Henry. Not only is he patient, thorough, straight up and honest, he also sees thing almost to the point of being family. In all the years I have been purchasing vehicles from Hewlett VW, NO ONE comes close to a great sales person as Tom Henry. He is an asset to your company and he is honest. I wish car buying was always like the last two processed with Tom. Tom Henry goes above and beyond for his customers - Hands Down!
I needed something better to drive. I heard of this place, I gave them a try. Sure thing as soon as I walked in there, I was approach by two young men who were very polite. I told them I was there to make some business with them. I told them my price range and what type of car I was looking for. It only took me about 30 minutes to decide what I wanted. As well the manager and owner Matt was very professional. I highly recommend this place and I hope that in the future I can be back for one more car.
Such an easy buying process thanks to Eric! He made sure we got the deal that was affordable to my budget. I want to thank Autonation for giving me a great deal on my trade-in!! Didnt think I would get that much but Eric and staff made it happen. I highly recommend anyone even thinking about getting a new car to visit Eric & Autonation, you’ll thank me later! :)
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Found a vehicle that I was ready to buy but their no haggle pricing was too high. As an online only dealer without brick and mortar investment they should offer very attractive pricing. I managed to find a similarly equipped car for a much more attractive price. Their customer service was great so if you find a car that you like and you like the price I would not hesitate buying from them.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.
Recall issue, oil change and state inspection for 2015 Colorado.
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