Matt Reid treated us very well, had car waiting for us, gassed up, and ready to test drive. He was very personable and easy to work with. The used Focus we purchased had a burned out tail light above the rear window and it was fixed without question. Very pleased.
Schmidt Ford had the truck I was looking for. Sales person was Matt Reid he had it ready for a test drive when I got to the dealership. When I purchased the truck Matt answered all questions that I had and explained everything about the truck. Working with Matt was a pleasure and a good experience. He is an asset to Schmidt Ford.
We purchased two vehicles, one new and one used, from Meier Chevrolet and I have to say this was the best experience we have ever had with a car dealership. All the personnel were polite, caring and professional. The couple of items that we questioned about the used vehicle were checked out and repaired. All the extra items that were offered were presented to us but not forced upon us. We would highly recommend Meier Chevrolet to anyone considered purchasing a new or used vehicle.
Nothing short of outstanding. My experience with the service department staff was stellar, they took the time to explain why things work the way that they do, made me feel very comfortable with my ultimate decision and best of all when the work was completed a service representative came to me (instead of calling me through an intercom) and thanked me for my patronage. Added bonus was my old salesman Tony walking up to greet me and remembering my name when I walked into the dealership.
I was thrilled with my experience. Everyone was so kind and I never felt forced to buy the car. Which is huge for me! I love the life warranty they offer now. After I bought the car they took me on a tour of the building and introduced me to everyone so I would feel comfortable when I went back to get my car serviced or my oil changed.
Starting a new job, I needed something way more reliable, safe, and something that had great gas mileage. I went in thinking one model but Randy Wright offered an alternative that I ultimately took. He was extremely patient, offering several test drives to get a feel for the cars on different road types and scenarios. Randy Reuter did great with the finance, walking through all the steps. I'm thrilled with my decision. Thank you to both Randys for making this (self-imposed) rushed decision go so smoothly.
Matt Reid and Schmidt Ford Salem make the differen
by Josh Agne from saint louis missouri
January 2, 2014
From the first email to the dealer to me signing papers my experience was excellent. I am from St.louis Missouri and I had never even heard of Salem Illinois so I was slightly hesitant to deal with someone out of town. However my mind was eased when I received an almost immediate response from Matt Reid of Schmidt Ford. He was very honest and forthright with details regarding the vehicle I was interested in. I couldn't afford to make more than one trip so all the details of the sale were has he out before I arrived which made it easy for to make the trip. When I got there the dealership was small but clean and professional. Matt Reid was waiting for me with the truck ready to test drive and a big smile. I was really nervous because I had only seen pictures and you never know what was hiding. As soon as I laid eyes on the truck I was overwhelmed with relief and excitement. I test drove it and it ran great! I went to sign papers and j was relieved at how quick and simple schmidt ford was set up to operate. Having my sales person also be the finance person was awesome it saved the extra time and wait and I was already comfortable with Matt and trusted him. Everything with deal was perfect and I will look there first for future purchases! To top it all off Matt called me on Monday after the purx base to make sure I was enjoying the truck and that I was still happy with it. That's pretty cool considering I didn't drop a ton of money there. Even the small people are a big deal at schmidt ford Salem!
These were the best people I've ever worked with in purchasing a vehicle. They personally worked diligently to get me the best deal for the vehicle I wanted. Will definitely do business with them again. Check it out, they're worth it!!
I had always been a Chrysler person but after dealing with Matt Reid I am now a Ford person. He helped answer all my questions in a very friendly and professional manner. He did so well that not only did we buy a new Ford Fiesta for our business but I got my wife a new Ford Fusion. Great job Matt, keep up the good work.
Great dealer to do business with. I drove 2 hrs. to look at a vehicle.They held it til I got there to look at it. Ended up buying it.Not a pushy sales staff at all.Over all it was a great buying experience.
We recently had the pleasure of visiting Schmidt Chevrolet in Mt. Vernon, Illinois looking for a truck. We had the pleasure of meeting Matt King, whom went right to work on finding a few choices within our budget. At the end of the day we drove home a beautiful Silverado. Thanks to obvious teamwork at this dealership, every aspect of the process was impeccable. Sonja in loan financial was extremely talented and kind. Thanks to everyone there for making the real difference. These are real people, honest, kind, and professional. Bonnie and I will be returning for our next purchase or just stopping by to say hey. Thanks again.
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