I walked into this dealership to really only talk numbers on a vehicle that I was interested in. Sales consultant Max and his team made sure to really work with me and get the car at the best price, and they did! I left the dealership very satisfied because I didn't expect to leave with the car so fast. Everyone at Biggers Mitsubishi was very polite and friendly, great people! I would definitely come back to this location for any future purchases.
The service department with Craig & tech Jim spent a lot of time answering questions, comments, and concerns in regards to our new challenger. They were both awesome!! Thanks for having such great people!! Sincerely, Dan Blaha
Purchasing my new Subaru from "Gerald" was painless and almost enjoyable, all because of my salesman Eddy Orellana. He is knowledgeable, knows his products and alway's had the right answers to my many concerns and questions and was sincerely interested in helping me throughout the process of buying a car. Thanks Eddy
I worked with With Emily back in August to replace my truck, she was great. This week my mom needed to replace her car. Since I had such a good experience working with Emily I went back to work with her again. She was great, she helped us find a 2017 with low mileage that was a good fit for what my mom was looking for. If your in the market for a new car or truck check out Chevrolet of Naperville and work with Emily.
GJOVIK's is an exceptional GM dealership and my wife and we were very pleased to have the opportunity to do business with you. It's about an hour and a half drive away from our hometown and I found the 2 Traverse options on line at CarGurus.com shown at your location. We were pleased to have you as our salesman and would recommend you to others and already have! You have a great personality and impressed us with your knowledge and friendly attitude. I wish we were closer to the dealeship for service needs. We will recommend GJoviks to others and hope to do more business with you guys in the future. I've worked in Customer Support and Ag dealerships most of my career and have an extensive knowledge of customer service. What I experienced at GJoviks is how anyone would want to experience when looking for a vehicle. We felt no pressure from you Bill and you were prompt with follow up calls. If we were to rate this dealer it would be 5-Stars! Thanks again Bill - GJOVIK???S and GM! Have a safe and wonderful Thanksgiving! Dave and Tammy,
Excellent and positive buying experience in used (and likely new) cars. Staff friendly and very interested in customer, and looked for ways to reduce financing costs, and cover more risks. Shop seemed good and clean. Prices listed are not very negotiable but put across as "everyday internet good prices."
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
My truck was in the shop longer than stated. When I returned the loaner vehicle, the service technician inspected the loaner vehicle with a fine tooth comb before giving me the keys to my vehicle. I had left some papers in the loaner so I went back. There was a gentleman returning a loaner and picking up his vehicle. The service technician asked the gentleman was everything ok and is the tank full. The gentleman said yes. The service technician handed the gentleman his keys and said thank you. The service technician did not inspect this man car before he was given the keys to his vehicle. Maybe because I'm a woman? Maybe because I'm an African American? Not sure, however, this didn't sit well with me.
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