This was my first time buying a car and I was nervous to go to a dealer. From the moment I walked in Russ and Jill were amazing! They were friendly and helpful from the moment I walked in the door to when I drove my car off the lot. They answered all of my questions and made me feel comfortable buying a car. I never felt pressured into buying a car like you do at a lot of dealers. They made the process simple and easy to understand. I got my Dodge Avenger for a great price and they cleaned it and filled the tank up for me for no extra charge! I would recommend them to any of my friends and next time I'm looking to buy a car R/T Motors is the first place I'm going to go!
I want to give a huge shout out and thank you to Russ and his staff at R/T Motors in Atlantic, Iowa. Talk about service after the sale! Russ sold me an excellent vehicle a month ago and it has been great. Now for the rest of the story, windshield wipers are great, when they work. With all of the rain we have had, I quickly discovered that I needed new blades. So I bought some and after an extensive frustrating, rain involved episode, I went back to R/T Motors and Russ and his crew fixed me right up!!!!!! A big THANKS to you guys!
The Service Department was great, all I needed was an oil change and maintenance check, and they cover it all in excellent time, my wait time was short. Also let me know that even though my vehicle recommendations were for an oil change when the vehicle prompted me which was at over 6000 miles, that they recommended that I do it at 3000 to 4000 miles, which is when did that on my old vehicle.
Wanting to keep our business in Atlantic, Tom Cappel treated me very good! He took plenty of time with me, was professional, answered all of my questions and was very knowledgeable about the vehicle I bought. He is providing great service even after I signed the dotted line! Kate was very thorough with all of the financial arrangements and made sure I understood the whole process. A friendly young woman who knows her job! Every employee I met made me feel very welcome and were comfortable and approachable to talk to. Brad reassured me about my choice in vehicles which is quite a reach from Fords all my life! Ha! After my first day of driving it, I know I made an excellent choice in the Buick Encore! I will surely do business at Deter's again!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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