by Paul and Lesley Pappas from Springfield, Vermont
August 9, 2016
Nice and easy with no pressure. Very simple and straightforward with no hassles. Completely different from the big dealerships, when we made up our mind we were in and out in an hour. This is where we will buy our next car or truck.
by Mom of a Dartmouth Daughter from Cincinnati, OH
August 28, 2015
My daughter who is attending Dartmouth College recently had a service problem with her car. We live 15 hours away so I was trying to help her resolve her car issue from a far distance. John Avery in service was wonderful! He kept me up to date on what the repairs were and did his best to speed the service along so my daughter would have her car returned to her as soon as possible. It turns out mice had nested in her car and eaten their way through a number of wires. John and his team thought everything was fixed, and then, they discovered another small spot. They wanted to make certain our car was in good condition before they returned it to our daughter. The dealership is over 45 minutes away from my daughter. She was having a very hard time finding a friend to take her to pick up the car since it was in the middle of exam week. John told me he would take care of her. He drove the car back to my daughter himself and had someone from the dealership pick him up. That is what true customer service is all about. I would definitely recommend Benson's to anyone! Thank you for your help from a mom who really appreciates it!
I recently purchased a Chevy Tahoe that was used. The vehicle was in excellent conditionand was 1 owner. It was originally purchased at this dealership and had all of its service done there as well. A very good representation of Bensons Chevy! My salesman was Dave B. He was extremely helpful through the whole process. He worked hard to get me the financing that fit my budget and made sure the price was right! I will be a returning customer. I love that business is still done without "smoke in mirrors" and the deal is sealed with a hand shake. Bensons chevy is a 5 star place in my eyes
I came from out of state. They are very courteous and laid-back. Way better to work with them than the "suits" you see at many dealers these days. It seems they have clever mechanics working there too. Very highly recommended
Dani went above and beyond to help with the purchase of a truck. She exemplifies what great customer service is. It was a pleasure to do business with someone who is trustworthy and honest and put the needs of the customer as number one. She is a great asset to McGee Toyota. I would give her 10 stars. Thank you Dani!
I am pleased with my recent purchase of a 2018 Honda Civic from Key Honda. I enjoyed working with Kyle and he certainly is a an asset to have on staff at Key Honda. He is very easy to work with, helpful with all questions, & knows the product. He also kept me informed. I definitely would refer other folks to him. Andrew was also very good to work with on the finance end and is an asset to Key Honda. There is a lot to unpack on his end of things and he made it easy for me. I interacted with Dallas briefly in the beginning and he was quite helpful and pleasant as well. I have driven Honda for the last two cars that I have owned and hope to be as pleased with this car.
The team really worked as a well-trained team. Staff was nice and very patient with all our questions, which they answered thoroughly. We've been dealing with Kinney's since the late 1980's, but due to circumstances, have not dealt with them in several years. We're back now and look forward to a long working relationship with them.
I have purchased a couple vehicles from Kinney and have come to appreciate how well they stand behind the vehicles they sell. From a helpful and fair sales team to a top shelf service department, I found Kinney to be a team I can trust. I worked with Chris, Graham and David in the sales group to acquire my new ride and when I had some concerns, Ashley & Steve in the service department went the extra mile to get me back on the road the day I brought it in. Solid people running a solid dealership!
Ashley was my service advisor, she was great. I left my vehicle overnight without an appointment. She worked with the technician to make sure it was fixed correctly and that it was completed as promised. Definitely a 5 star experience with Ashley. I highly recommend her
Recently an insurance claim for a new car seat was installed at Kinney. It was done with professionalism and the claim was totally accepted although I did not purchase my Crosstrek from Kinney. I mentioned a noise when breaking to have checked out. Replacement of rotors and pads were done for me under warranty. I was and am very pleased with Kinney service. That you so much.
It was a great and smooth experience getting a new car here at Team Nissan North. On my pickup day, the drove to my location to pick me and within an hour, I was on my way home driving in my new ride. They were super-patient with all the many questions I had even when they stayed overtime just to serve me. The staff exceeded my expectations!
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