Robert was fantastic in all aspects of seeing that my car was repaired within only a few hours as he knew I needed my car back by the afternoon. He arranged for a person to take me to work and to pick me up to get back to the dealership to get my car. He was very personable and alleviated my fear of getting the car repaired in time.
Basically, I believe that when selling new cars there shouldn???t be any problems with the car. Due to my experience here I had to wait an extra hour and a half after purchasing the vehicle. It should have been all ready to be received upon purchase
Josh promised me that I would get an equal or better deal than any other dealership. I was skeptical, but as it turned out, he told me the truth. Brian was a really nice guy, and a pleasure to deal with.
He really knew what he was talking about. He answered all our questions, and explained all the high tech features in the Edge. It'ts really an amazing vehicle. Kudos to both of them!!
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
I can't rave enough about the quality of service I received in buying a car in June. Mario was exceptional. He was able to help me with identifying my needs and choosing the best car for me and my family. Due to his great customer service, wealth of knowledge and expertise, I will continue buying my vehicles through this dealership. This is my 3rd car with Nissan in 5 years. Mario was the best sales person I've dealt with my entire life. Due to me being active military, I was unable to give the great review he deserved. I hope this review helps give Mario the credit he deserves.
I hate going to dealerships but my lease was coming to an end, I needed to get into a new car I hated the car I had I wanted something bigger for my family. As I walked up to the dealership I was greeted by Mo. I explained to him the car I had and what I want car,payment,money down etc..All at once just to get it out of the way. Mo told me to look at two cars and I test drove one I feel in love with the GMC Terrain. Now you think the hard part.... well it actually wasnt at all Jason the new Manger came over give me I great price and the process wasnt too long at all. Mo was such a great help and I would truly recommend everyone going to him at the dealership.
I want to thanks Carlos Romero (Finance Manager) and Rae Torres (Sales) for the great experience that my family and I, had last weekend at Brickell Buick & GMC. They provide us with outstanding costumer service leasing the Acadia 2014. Carlos and Rae went above and beyond to provide us with the best deal possible for us. We came from Port St Lucie (2.5 hours away) all the way down to them because they were the only ones that give us the best offer possible in the market... Very happy with them and I'll definitely recommend this dealership for all my friends and family. Thank you guys!!!!!!! I just want to add something else to my review. When I said that these guys wen above and beyond, I meant it..... Last Sunday was Easter and I came to Miami from Port St Lucie. I need to pick up some floor mats for my new Acadia and Rae decided to come to the dealership (they were closed for Easter) on his day off, on Easter and wait for me to hand deliver me the new mats. I just can't find a words to describe the GREAT PERSONAL CUSTOMER SERVICE from Rae. You guys just won a loyal customer forever and a big fan for Brickell Buick & GMC
Dave is always friendly and welcoming. Mr. Campbell is amazing and so helpful. So happy that Bjion came back, he goes above and beyond when it comes to customer service and deserves acknowledgement for it.
Julio Hernandez geart sell man I recommend him on bomnin Chevrolet best experience that I ever had buying a vehicle easy to work the salesman and manager
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