Sales rep Nathan Scott listened to what I wanted in a car, and showed a number of different models and options. This was a major purchase for me, one I had not made for a couple of decades. I felt like I had good advice, without undue pressure. He, manager Albert Palmer, and CFS Dominick D'Aurizio worked with me to get finance terms better than what I thought were possible going in, including reaching out to credit unions that could offer a lower rate than would otherwise be available. I was happy with the service.
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Every individual at this dealership was very kind, understanding, and committed to helping me leave the dealership completely statisfied with my purchase and payment. They were courteous and sensitive to my needs and I left extremely happy and pleased. They really did above the average dealer to help their customer. The general manager worked very hard to get me low interested rates, a do able payment, low down, and 100% satisfaction. The dealer did not try to sell me something I did not want. He worked very hard to help me find the car that was mine. And the financing manager was kind and worked fast. Thank you very much Ryan, David, Chris, and all the other individuals involved in my buying process!
I was trying to decide which car I wanted. Greg and Anthony were more than accommodating. I drove a Stinger (what a wonderfully fun care to drive). Did I say Fun, I mean FUN FUN FUN! Then a Kia Sportage. The Sportage met all the needs of our family. I did not buy at that time. I live in Oregon so I came home and went to other dealers. I did go back to Greg and he ordered the car for me. He was wonderful. When the car (Lola) arrived, I met Rodney. He was great! He brought the car to me, and explained it to me. He also has answered several questions since. What a wonderful job every one there has done to help me with the car I need. "Lola" is a beauty, and a great car!
If you're like me, then you hate experience of shopping for a new vehicle. Sales people are exhausting and turn an exciting time in your life into a horrible one...NOT AT Folsom Lake Kia. Joe Romiez was my salesman and he listened to my car needs, was extremely patient and went above and beyond when he did additional research for me. The process overall was very good and I would recommend everyone shop and buy their next vehicle from Folsom Lake Kia...you won't regret it!
We had a great experience at Kuni Chevrolet from the beginning to the end. Jerod Horch professionally and honestly guided us through our purchase helping us locate the vehicle we were interested I. We are very grateful for his help and will certainly recommend Jerod to others. Thank you so much, Jerod!
The salesman was interested in my needs and helped me understand the vehicle I was interested in. The car was an EV which I had no experience with such a vehicle. The salesman was patient and was able to answer all of my concerns.
Always great checking in with Rick; he's always very friendly and professional. The estimate I got was the oil/filter change would take an hour and you finished up in about 50 minutes. My car looked great - job well done by the entire staff.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
They took care of me from the moment I arrived. They did everything to make sure I got exactly what I was looking for. They even delivered my new truck to my door step after making sure it was detailed and completely perfect. I highly recommend them!!
After a rocky 2 years with this location, they promised to get me in and one quickly and they did! I also forgot my service coupon at home and they still honored it.
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