car buying as it should be
June 19, 2015
I have to tell you my experience at Shively motors is how car buying should be. This was our day, we had decided we wanted a sublime green 2015 challenger skat pack and we had located one 2 hours from our home that was exactly what we wanted. I spoke to the salesman set the appointment, we got to the dealer and we were so disappointed. The car was not cleaned up, it still had road salt on it, (this was in june) then they would not even come close to the value of our trade so we left. We were there about 2 hours. On the drive home my husband decided to stop at Shively Motors, Jay was our sales man, very pleasant, amazing salesman. We sat down he got on his computer found several that were close to what we wanted but I had my heart set on sublime. So we built one in sublime but they discontinued that color. Mean while they valued our trade and I can say they were very fair on the value we never even questioned it. We left settling for a B5 blue. He said he would look for one in sublime but we didn't feel hopeful. Jay calls me the next day he found our car in Ohio, He kept looking, which I can say pleased me. Then he drove there and picked it up we were in our car within the week, no headaches. We went to pick it up we were there approx. 1 hour doing financing. They were all so was efficient, I can tell you from sales to financing to service that was the best I have ever been treated at a dealer, last week I found a blemish on the mirrors factory mistake, they ordered two new mirrors no hassle. He noted I wanted a brochure for the car he found me one. He took care of every little detail of our purchase, and was not pushy or overbearing. I can say I will definatly give them all my business. They also have free inspection, deal on oil changes.