I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
The team at Jake Sweeney made it very easy to get me the truck that I wanted. They went above my standards to make it happen and get the best for me. If you’re looking at shoppin there, I would highly recommend to work with Curtis. He will do whatever it takes to get you what you want.
This place is absolutely amazing. When you walk in you feel like you are greeted by your family and they want to help you in everyway that they can. Steve was the salesman who helped us and he was amazing! He did not stop until we were satisfied and he never pushed us into making a sale. He was calm and knowledgeable and truthful. Steve made us feel right at home and was patient with us the whole time. After going to some other dealerships and testing different cars, my heart always came back to this place and the Buick encore, I just had to come back. After running my credit, it turned out it was not the score I thought it was and that it could have been a problem for me to buy a new car but they did not quit, we kept everyone in that shop until 7 PM and they helped us find a more than generous payment for the car I love. They were patient through all the paperwork and answered every question I had. If you want a car and a great shopping experience, come here right away! These people will bend over backwards for you no matter what and i promise, You will not regret it!
Jeremy Howard was my sale representative. I can honestly say he was the best salesperson I have ever worked with why purchasing a car/truck. No pressure, non haggling approach. He didn't play the typical game most dealerships play with wanting to know what payment I was looking for. I told him the price and teuck I wanted and he delivered!!! As long as he is in the business I will be a client if his and Whitewater motors going forward!!!!
Thanks Jeremy for all the hard work.
We drove 142 miles with a deal in place prior to arrival. The process went smoothly. The vehicle will go through a detail and the vehicle will be delivered to. my location. That is great customer service!
I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
On August 18, 2018 I purchased a new Kia Niro from Andrew Thornberry. At the completion of the purchase he informed me that the parts department was closed so he would send my second key to me through the mail. Three months, several phone calls, four emails and one letter later, l still don't have my second key. This is not a simple process of having a key cut, because my car is push to start, the key has to be programmed, and the key itself is a $150 investment plus the programming cost.
Jake Favorite from SVG is the man! I wanted a specific color and he tracked one down for me! He took great care of me and was very flexible about making sure I got what I needed. I recommend any one looking for a vehicle to come see Jake at SVG in Eaton.
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