Mr. Joe Rice made my car buying experience easy and enjoyable. He asked and answered crucial questions that helped me make my own decisions based on my personal budget and circumstances. I could tell just by talking to him that he genuinely cares about each potential customer.
Bob was very nice and patient. He took time to show us the new vehicle (preowned) and to move our belonging over to the new vehicle. He guided us through the car we were buying and explained the background of the vehicle.
Very satisfied with the whole process. Steve La France was very knowledgable and friendly. His explanation of how to set up the infotainment center was very thorough and helpful. We came in looking at a Malibu and ended up with an Equinox for which I am very happy with. More legroom and very comfortable. He had to rewrite the contract up but he was very patient about it.
Although I made my purchase over the phone. Dealing with Patrick was among the very good and pleasant car buying experiences for me. He was available ASAP to answer all my questions. he was there to help me after the sale too.
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Ive been looking for a vehicle for about a month so I have lot of experience with other dealers. I can honestly say that dealing with Jason Sherrill, Todd Billmeyer and Micah we???re the best and most pleasant experience. They were very upfront with no hidden fees or agenda. I didn???t feel any pressure to buy vehicle. I will recommend them to everyone and I plan on coming back for future purchases. Thank you so much for a great experience!
Murray Newton is a knowledgeable, patient, kind person. Not just a salesaman - a truly good person. Absolutely no pressure tactics. He spent an entire 4 plus hours allowing me to learn and test drive 3 vehicles in lousy cold, snowy weather. I never felt as though he was losing any enthusiasm for what he does or impatience with me. I would recommend him to anyone without hesitation. If I am in the market again, he would be my first call.
Our experience with Tyler Wheat at Suntrup Nissan of South County was a real good one he was a up front person about every thing we had asked.He made buying a new car from this dealership hassle free from the start.
David Tranchilla was excellent! He really worked hard to get me in the car I wanted, but unfortunately was not able to match the price of another dealership. However, I would not hesitate to contact them again for any future vehicle purchase.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
From the onset of meeting Salvator Pineiro the salesman that greeted us, to the overall pleasantry of each staff member that crossed paths with us to the expedient Nature of the sales process, not to mention the finance gentleman trying to get the best rates!! We smiled, we laughed, we were completely relaxed AND we received a COMPLETE tutorial by Salvator on the 2018 Jeep Altitude!! WOW!!!
Definitely a customer for life here.
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