We drove over 2 hours to buy a Jeep from American Motors and it was the best car buying experience ever! Everyone is really nice and don't play the crazy games like the big "new car" stores. Ask for Mark or Ben and they will hook you up!
My wife just bought her new SUV from there. Great group of people that helped her get a great deal! The gave as an excellent price and a fair trade in value. They also found a bank that gave us a 2 percent interest rate on a used car! That was less than my credit union had quoted me!
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
In my almost 70 years, I've purchased several trucks and cars and have learned to detest dealing for a car. But Helms was a different story. There was absolutely no pressure and they worked hard to give me what I wanted when I bought my certified Ram. They did everything for me. I just had to get into the truck and drive away. I will go back to Helms for my next truck. They are my dealership!
I dealt with Jamie Joyner who is excellent at her job. Before I drove out, she made sure I knew how to work all aspects of the truck. She knows her way around a truck and answered all my questions. Steve owns the company and was right there helping her. Excellent is all I can say about the experience.
Can not say I was thrilled. They really did not have what I was looking for.
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