Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Went to them unsure about which vehicle I wanted or needed. They responded in kind, listening, and providing the information needed without upsale pressure.
Both Benjamin, and ultimately Steve Kendrick, put me over the finish line and into the best vehicle of MY choice, and exceeded my expectations!
The process was pleasurable, and satisfying. I shall recommend their services to both family and friends.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very happy with our car purchase for our daughter. we found the perfect civic for our daughter on cars.com. The whole process was easy . There was no haggling price at the dealer. We were in and out of office quickly. Thank u guys.
Went here looking for a new 2015 Grand Cherokee. Tried to buy elsewhere and dealt with some horrible people! Made my way out there not expecting much better as a car salesman is a car salesman, but I couldn't have been more pleasantly surprised! Jésus was the sales manager and he was awesome! No pressure, easy going, worked with me a lot. And it was a fast experience! I wasn't in the show room for 5 hours like the last time! Would highly recommend.
I LOVE IT SO MUCH I GET ALL MY CARS THERE YOU SHOULD ALWAYS GET YOUR CARS THERE THIS IS NOT A LIE
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