Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I would purchase a Mercedes from him any day, and Plaza is truly lucky to have him on their team.
I just purchased my first vehicle from Riley and found their team to be exceptional in answering my online questions, preparing for my visit to the dealership, managing the sale, and walking me through the vehicle introduction. Great team of professionals.
We got to work with Darin Knipp and he was amazing. We came in looking for a good SUV in our price range and with good millage. He showed us many SUV's that would have been great for us even with our "demands " in what we wanted for a SUV and he finally showed us the SUV that we loved. He worked with us and the bank to make sure that we would be able to take this car home and not have to look any farther. He was very polite and was great with our little one even when she was loud and always asking questions. I would recommend Darin to help with anyone's car buying experience. He works to make sure you get what you want.,
We were hoping to get a new car to get out from under our old one, however things didn't work out. However, Jason was very upfront and honest about our trade in value, and didn't rush to get us in a car to make the sale. It was really appreciated to not feel pressured into something we couldn't afford. If we're ever able, we'll be back.
This is one of the best dealerships in the area. Michael McConohay was an excellent salesman and Brian is a great GM. My purchase was one of the best I have had in a LONG time from a dealer. Low pressure, High satisfaction. Thank you- my daughter lovers her new car.
all associates were very attentive to my presence on a busy day. they are professional under duress,[the place was packed] spent some time, met new people, and drove out with a 2014 outlander, discovered on there web site Brian Sten led me through the process like i'm family as did Tracy Goodwin, thanks guy's ! ps thanks to the boss for the new cap.
Had a great experience at this dealership. If your looking to buy a vehicle go talk with Tyler Pinska!
He did a great job getting my questions answered.
I would highly recommend this dealer as they are holding themselves to a higher standard and it definitely shows. Thanks again!
I highly recommend South Shore to anyone looking to purchase or lease a new vehicle. Everyone from the sales and finance departments,which included,Michael Lucas, Ben Canarick, and Javier Sierra. provided me and my family with truly Exceptional Customer Service. Being in the automotive business myself for over 40 years, found doing business with South Shore a pleasure, they truly have one goal to reach. and that's to make you a client for life. Thank you all!!!
Some of the friendliest staff I have ever worked with. Brian was great and made everything really nice and easy for me. I was not able to purchase a car at that time but when I am ready I will definitely go back.
Everyone was extremely kind and helpful. I highly encourage anyone in the market for a vehicle to check these people out first. They answered all of our questions and were very patient in explaining all of the new technologies on the newer vehicles. I love my Ram 3500 truck and my wife loves her new Chrysler. Being senior citizens, we are very cautious about major purchases, but these people took the time and made the extra effort to satisfy all of our concerns. They were great to work with.
I posted yesterday about a poor experience here. Although I was very unhappy I wish to update that management assured me it was a big misunderstand and everything they originally offered was good and even made things a bit better. Kudos to the staff for addressing a customers concerns and quickly rectified the situation.
I am a businessman and understand stumbles....great good of customer satisfaction
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