2018 IS300 Chris Ortega is Phenomenal. Words cannot express his knowledge of LEXUS in every aspect. I cannot have asked for a better experience. I highly recommend LEXUS but most of all the patience, intelligence, and kindness CHRIS exhumes. I Definitely will be referring LEXUS and Chris Ortega! Thank you for making my Dreams come true! Monica Duran
Tony and Blake was very easy to work with,the deal I received on the truck I purchased was a no haggle process everything I requested they bent over backwards to accomodate my request they gave me more of a trade value than anyone in my home town or other dealership I visited I have been looking for a truck for awhile I saw there web site and I checked out the description of a truck I was looking for it had low miles for the year.It took me awhile to make up my mind to purchase I thought to myself what a great deal I couldn't fine a deal anywhere else around like I am getting I text Tony the salesman and told him I wanted it I researched some recalls on it he put it in there shop and they completed all the recalls on it and replaced the drive line and a u joint in the front suspension caused it had a low and high speed shake Tony did not want me to purchase it with the problems (What honesty) wow and didn't get charged for the repairs.This wouldn't happen at other dealerships they would of charged me for the repairs.I drove about three hours each way to do this deal they even stated they would put me in a hotel for a night or even take the truck home over a weekend WOW and I live in another state one trip to look and test drive back home and then to purchase did all this with a phone call to Blake and text with Tony.Very layed back people they will like I say bend over backwards to make the customer happy.I now think I have true friends in Tony and Blake,and I can also say the service manager was very helpful with the recalls and the repairs and very honest with the condition of the truck and knew the previous owner of the truck said it was a well taken care of unit. I can honestly say without a dought that this is the next dealership you need to check out They have my business now and I am going to tell people about them.
Cody and the tech team worked until they found the source of the strange whistling problem....and everything they did was covered under warranty from a previous service that was done there before I bought the car from a family member. They even had multiple technicians AND the department manager ride with me to listen to the sound, to make sure they knew what they were listening for and finally get it corrected. And they assured me that if I heard it come back when the weather warmed up again, I just needed to bring it back and they’d put me in a loaner car again. It was like finding a needle in haystack, but they never complained or argued about me “hearing things.” Great place, great people! I always feel like a person, not a number. :)
I enjoyed my visit to this dealership. The salesman Ulises Sanchez was very friendly, helpful & he answered all my questions. He help me a lot and I didn't want to other dealership just for him. And I'm happy with my car now.
Bought my Lexus from Chris Ward at Classic Ford in Madison and truly could not be happier. He was very accommodating to my needs, patient and helpful. I did not fall in love with the first vehicle I looked at that I intended to buy based off my own research. He kindly made suggestions and ultimately found the best choice for me. Without him I would not have the most perfect vehicle for my needs! It runs excellent and has never given me an issue. Thank you Chris!
They Staff at Aiport Kia was top notch, Blake helped me get the car i could afford with everything that i wanted. Easy, painless, and efficient process. And i LOVE my 2019 Kia Forte, it was my first new car buying experience and they made me every step of the way and guided me in the direction I needed. It was an overall great experience and I highly recommend Airport Kia to anyone looking for a new car! Ask for Blake!
As I live over 1 hour away from any Mitsubishi dealer I attempted to email all the dealerships around me and discuss Mirage pricing. Bertera was competitive but didn't end up the lowest price. Even though I purchased a car elsewhere they where to best to deal with by email. I didn't get the you have to come in line so many dealerships used. They where extremely responsive and answered all my questions very quickly.
I've been driving Chargers/300s since 2005. For 7 years I've wanted a 300 AWD and found it here. Knew what I wanted and walked in. The sales rep, Derreck, was helpful, low pressure and most of all, attentive to my concerns, requests and most importantly, my timeline and availability. Having a sales rep who respects your time and choices on where to shop cannot be understated. Bald Hill won me over to Chrysler/Dodge in 2005 and won me over again in 2018. Over the years, this dealership has never disappointed. As for financing, they found an incredibly good rate by shopping local banks!
My experience in this dalership was amazing ! Alex recommendations were thoughtful and his customer service is impeccable. I appreciated his honesty throughout the process and couldn???t ask for anyone better
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