Everyone was so accommodating with us as we purchased a larger, new family vehicle. Carl was incredibly knowledgeable and explained every new feature of the car to us. He also worked with us as our schedule revolves around our infant and even came in the day he was supposed to go out of town for a family holiday! I would recommend this dealer to anyone looking to buy a new VW!
Had a great experience. Worked with Raheem, he was fantastic. Not pushy and worked very hard for me. Found I car I liked that was a little out of the price range I wanted to be in. He worked very hard for me with his manager and finance team to get me a deal that I was happy with. The communication was great and I feel like he really went to bat for me. It was a great overall experience. I would definitely refer to a friend or family and will be a repeat customer! All the sales people should take a lesson from Raheem. Present the facts, work hard for his customer, and don’t force it. He went above and beyond! It was a great experience!
I have never enjoyed buying a car prior to shopping at Star Lake Ford. The price on the Mustang I was looking at was already listed on True Car as a great deal, priced almost $3,000.00 below current market average. Of course, everything was contingent on the price they would offer for my trade in. They offered $1,300 more than I had hoped for! I bought the car, the salesman, Ken, did a great job showing me all the awesome features on my 2016 Ford Mustang. I really believe I got an excellent deal, I would highly recommend this dealership!
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