This is by far the best experience I've had at a dealership. Buying groceries when you forget your list at home is harder. I was welcomed like family and treated as an equal during my visit and that itself was worth the trip. There was no running around or fillers saying "well... this or that" and it was amazing. I cannot thank these people enough for their help with me purchasing a GMC Acadia Denali. You guys are awesome!
My wife and I arrived at the dealership and were pleasantly met by Mathew. After a long search for the perfect used mini, we ended up test driving and purchasing, for a great price, a pepper white Mini Cooper S. Two days after our purchase, while washing our car, we noticed over-spray on parts of the rear bumper fenders which indicated the car had been repaired at some point. We contacted the dealership and Anthony, the manager, asked for us to bring in the vehicle for a closer look. After further inspection, Anthony acknowledged the less than ideal repair and offered us a replacement bumper. Once the bumper Is painted and replaced, my wife and I will have a practically brand new vehicle! My wife and I were very happy with the whole outcome of our situation. Great management and service at this dealership will definitely have my wife and I making future purchases. Thanks again to both Anthony and Mathew at Mini of Hawaii!!
The moment I stopped by here, I was not really planning to buy a car. However, EJ was really helpful and persuasive. EJ tried to get what I wanted and he was successful to get me the perfect car I wanted.
And the atmosphere in the dealer shop was friendly. People were kind and EJ and one of people there even asked me to have some sushi, probably that was about time they had a lunch together.
At the end of conversation and procedure, I finally decided to buy a car, my new Passat there. And I am sure I will recommend this place to my friend, and I will probably stop by when I want to change my car in the future.
There is lot of Aloha spirit and team work here. We certainly loved that. The sales team listened to what we were looking for in our car & our budget. The recommendations of each suggested cars were on point. As we talked even more of our needs & the type of the car taught we were looking for our Salesman suggested a car that was exactly what we were looking for. #1 priority was gas efficiency since I would be driving from one side of the island to the other side on a daily basis. The Hyundai Ioniq was the perfect fit for a small family of 4. Again Mahalo to everyone that helped us.
Emmy made my experience buying a brand new Jeep Wrangler Unlimited Sahara the very best car purchase of my life! Since I am retired and in my 60s, that is saying quite a lot! She was super friendly, mixing her personal rapport and social skills with her thorough knowledge of the car buying process. Along with her manager Katie, they succeeded in getting me my dream car at a price well within my desired range! I cannot be effusive enough in praise of Emmy and Katie, and their ability to combine superb professional skills with an ability to listen to the needs of their customer. Five star experience!
The process was smooth! They helped us out with a trade in. Ajaye was really helpful in helping us get our car we are really glad we were able to work with him! Overall great customer service! Would highly recommend! Also Mimi was very helpful as well making our process smooth
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