by Steven j Brown from 2927 Lake Forest dr Upper Marlboro MD 20774
September 29, 2018
I had nothing but excellent service in regards to Darcars of Fairfax facility. The experience from car buying “Eric” to management providing me with the certainty of any issues “IJ” to the service department showing pure professionalism. I really appreciate this experience.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
Although the wait for service was a bit (I believe I heard they were short staffed and I also had other service items added at my request once my vehicle was checked), I have to say that my service contact, Sean Lomas, was very professional/friendly, courteous, and kept me in the loop on my vehicle's servicing. He took the time to explain what needed to be done now and what could wait until my next service interval. I appreciated his listening to my concerns, and making sure the items I mentioned were checked. Please fix the online service appointment app--there is a glitch; it kept pushing my appointment to January and April, as if Antwerpen Service was totally booked until these months. Thankful.
I was appreciated Mr. Ben was mad cool and very patient with me and explained to me everything I needed to know.. I recommend anyone and everyone to come see him.. he will bless you and put you in the car you need
Everyone was very professional and my experience at National was Great. They did everything in their power to make sure that I was a satisfied customer.
Once again thank you very much National for your help in achieving the ultimate goal on the vehicle purchase.
EVERYONE here is great! I recently purchased a 2014 dodge avenger with ease! (and that's not always the case). They even reimburse me for the new vehicle key I purchased. (yayyy!) Everyone is fair, honest, and down to earth; not like most dealerships where all they care about is commission. These people are looking to get you on the road safely, and without extra hidden fees!
I was very pleased with the work performed on my car November, 2018. Especially grateful to Assistant Manager TaDarryl Smith for his professionalism, work ethics!
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