We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
Contacted salesman Mark Pain about a used car I saw for my daughter. He was fantastic to work with, provided a very easy purchasing experience, and even worked with the service department so I could examine under the car. The car was nice and a fair deal.
Our salesperson was Aspen , She was very easy to work with we told her what we wanted where we wanted to be at payments, She got us the vehicle we wanted and where we needed to be with payments. Aspen made the hole transaction very easy. I would recommend her to everyone looking to buy a vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
While my vehicle to be repaired after an accident, I was renting a Rouge Sport and fell in love. I begin my inquiry online and soon after I was contacted via text by a representative of L.H. Miller. For a couple of weeks I was in regular contact, working through details. By the time I was ready, I was in and out of the dealership in under 2-hours driving away in my new car. I really appreciated the staff collectively working together, all on my terms and letting me choose my car buying experience.
I was looking for a Toyota Sequoia for weeks contacted several dealers across the Country but got no respond or it took them a week to send me additional pictures or info i needed since i was buying out off sate.
When i called Sams Automotive talked to Fira very honest guy. While we were on the phone he sent me all the additional pictures and info i needed immediately.
When we traveled to Colorado and saw a vehicle in person it was same as described. Thank You Fira definitely the best car buying experience.
Worked with Don G. ,looking for a particular Chevy Truck. He will let me know if an when something comes in. I will also keep in touch with Don and or stop by, he knows what Im looking for
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