Went to novak a couple of weeks ago to look at one of the rams they had, Rodney treated me and we took it for a test drive. Pleased I knew I would want the truck but had to sell my car first (to low of a trade) Rodney understood and let me walk out with out any pressure, that right there is something you don't find at car dealerships.. Rodney stayed in touch with me over the next two weeks and when my car got sold, I drove straight over to novak in Hope's the truck I wanted was still there, and it was! I bought it and pretty happy with my purchase.
Pros - no bs, no dealer drama, seemingly very good low mileage off lease cars/trucks.
Cons - no haggling.. You might be able to knock a little bit off the price but you are pretty much going to pay what it says on the sticker.. Which of you have a tight budget, isn't good.
But with that said I would recommend Novak motors to others as the actual buying experience was great.
Just recently purchased a 2015 Jeep Cherokee here, It was probably the best buying experience I've had buying a car from a dealership. They are quick, don't make you wait around long hours and the kindest people work here. I had Consatine as my salesmen and he was awesome! He didn't rush me while cleaning out my car and kept us entertained while we were waiting for the response from the banks. The cars here are pristine, I was so happy to come here after seeing horrible cars from other dealers. Consatine was also awesome with helping make sure I got into the car I truly wanted and was patient with me when I kept asking to see other vehicles.
I will definitely be back in the future for my next vehicles
I purchased my Audi Q5 in Late August 2018..... I had a wonderful experience and the service was amazing through the whole process.... I had a little noise when stepping on the brakes... I brought the car back in today there was a small stone in between the rotar and pads. Steve replaced not one but both pads so that they would be even! I???m so thankful and happy for the service I received and for my salesman Steve. Rhonda
Great car buying experience. I found the vehicle on cars.com and contacted the dealer. They stayed in contact throughout the process, made it easy to purchase several states away and were friendly and easy to finalize when I arrived. I would definitely recommend and purchase again from them. Tom and Kevin were very friendly when I arrived and also explained everything without pressure. Buy from Novak NJ with the highest level of confidence that they will take care of you without worrying about tricks or hidden costs.
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