From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
the best in a line of luxury vehicles
by DCkeno from Kenosha, WI
October 13, 2018
This vehicle is like a dream I have had for a long time come true. Thanks to creative financing I was able to easily purchase the Chrysler 300.
I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
My fourth and last...
by JackovSpades from Toronto, Canada
June 24, 2018
My 4th 300/300C and my last. Nothing wrong with the styling, performance, or comfort. But the media/nav system is a piece of junk. Bought it new in December gave up on it in March. The media/nav is difficult to use, poorly designed, and the voice activation part is ridiculous. My son still drives my 2009 300C and the media/nav is a 1000 times better, more accurate, and easier to use. Lost money on this vehicle but just glad I got rid of it. Bought a new KIA Stinger GT which ironically has the best media/nav system I have ever used.
After not finding the new 2017 Jeep I was seeking at my local go to dealership I broadened my search distance. After looking at Jeeps at 7 dealerships far from home and being discouraged for various reasons regarding these visits, I had one more go at it and drove to Snethkamp Jeep far away. Story is: was paired with salesman who actually listened and was interested in our satisfaction to make the deal happen. The visit evolved: examined condition of, test drove, liked Jeep, discussed terms of deal including trade in $, struck agreements for sale. Drove home in new Jeep same day! Snethkamp buying experience helping to smooth all the negatives of a long search. So if you need to be treated with a professional approach and consideration in your purchase try Snethkamp Chrysler Jeep, it was a pleasure for me that day.
Excellent service! Brandon is professional, organized and communicates well. Listens to your concerns, explains everything in detail and follows-up on all inquires. Would highly recommend for all service needs.
by Bill from Van Wert, Ohio
September 15, 2018
Very comfortable when driving , And I truly love the safety features while Driving. I like the quietness when driving and the braking system is remarkable
Rochester Hills Chrysler Jeep values and appreciates their customers! I had a very negative experience at a dealer on Hall Rd in Macomb and was about to wash my hands and walk away from Jeep altogether when Aaron Carter from Rochester Hills Chrysler Jeep reached out to me via email about my interest in a Renegade. I explained the nightmare I was dealing with and was rethinking Jeep altogether. Aaron asked me to just give him half a day to see if he could do something for me to get me in the Solar Yellow Renegade I wanted. Aaron found a new Solar Yellow with the Power Sunroof and referred me to his manager Gus Abdal who called me to go over my non-negotiables and my negotiables. Both gentlemen worked their magic and not only found me a Renegade with all of my non-negotiables but one with many additional upgrades. They honored the price the other dealer and I had agreed upon even though this new car had all the bells and whistles and cost more. They made it happen! They sent a driver out of state to retrieve it and when it came time to come in and sign all of the paperwork, Aaron saw me walking over to Gus’s desk and stopped what he was busily working on to say, “So, today’s the big day! Picking up the Renegade I see. I ‘m so happy it worked it. Are you excited?” with a huge smile on his face. Gus’s manager also came over to introduce himself and welcomed me to the Jeep family. Gus was nothing but extraordinary from that first phone call to the moment I drove off the lot. He walked me through each and every step of the process, explaining it all. On pickup day, he took me out to my new car and spent 45 minutes with me, showing me each and every single option and how it functioned and had me do everything with him there to make sure I understood how everything worked including setting up my radio stations and Bluetooth. Aaron and Gus are my Knights in Shining Armor! Both gentleman really worked hard to turn this very unhappy customer coming from another dealer to a happy one because of them at Rochester Hills Jeep. If you are in the market for a Chrysler or Jeep - Rochester Hills Chrysler Jeep is the place to go! Just ask for Aaron Carter or Gus Abdal. These two gentlemen will listen to you and find you exactly what you want!
This dealership is almost an hour from me. I had already dealt with two other local dealerships prior. One was patient in helping me figure out which car I wanted but never gave me a price, even after waiting 2 weeks and checking in with them multiple times. The next dealership, I walked in and had just sat in the chair. The salesman started speaking in slang and said he was going to be “Blunt” and that “I probably couldn’t afford a new car,” even though I lease all of my vehicles. I was upset and had never been spoken to that way before. However, I didn’t make a scene, I just quietly left.
I did some research for the exact color scheme I wanted. I found that Snethkamp had that vehicle along with other color options. I put in an internet request to Snethkamp and let them know that I wanted to know my estimated numbers over the phone . I wasn’t interested in driving 45 mins just to have them play games like the other dealerships did.
The person I spoke with was awesome and connected me with JT (John Thomas). He was very kind and patient. They got me into the new car I wanted the same night and even got my payments lower than my previous vehicle.
Their facility isn’t the fanciest, but when you are treated with respect and dignity, that’s priceless
most reliable car i've ever owned
by DCkeno from Kenosha, WI
October 15, 2018
Lots of legroom - - - nice new gadgets to play with. Great stereo. Love the backup camera. very smoothe ride. it started raining and the wipers are swell.
They’re an hour and half away from my home, but the trip was well worth it. They gave me a great deal, made the process very easy and simple. Since we had gotten there late in the day we had to do the paperwork the next day but they got everything taken care of and kept me in the loop on all of it. Then they brought my new vehicle to me with all my paperwork so that I wouldn’t have to make the drive over there again. Very nice experience and took so much less time than I’ve dealt with in the past when buying other vehicles.
2017 Chrysler 300 Platinum
by TGIS from Madera, CA
June 7, 2018
The first model was introduced in 2005, and this product has been continued for over 10 years. However, 3.6L engine and 8 speed transmission are reliable, and giving us smooth ride and comfort.
The product has adopted a lot of technology from MB Eclass, especially electronics were improved so much compare to previous model. We are satisfied with the smooth ride and quietness.
Marty, salesman, is very professional and honest. He has held true to everything that he said he would do. I have no complaints with this dealership. If you are looking for a dependable used car, I highly recommend Marty. In today's society, this type of service is not the norm.
Very pleased so far
June 6, 2018
Extremely with this vehicle so far. I've only had it for 6 days, but it looks great inside and out. Not the greatest on gas, but otherwise no issues at all.
Thank you very much Bill Reed!! You go over the top to make sure the customer is extremely satisfied. All the staff involved in the car buying/leasing process make for a pleasant experience!! Bill and all the staff will bend over backwards and pull out all the stops to make for the best buying experience!!!
I've had a great experience here at suburban dodge chryler jeep . Harold and Steve has helped me the best way they could and I truly appreciate it now I can pursue my dreams and start nursing school with my new Dodge dart!
Harold was the best! Don???t waste your time elsewhere, Suburban in Garden City is the place to go for a Used car. Coming from someone who couldn???t get approved anywhere else, trust me. They???re awesome!
My overall experience at the Rochester Hills used car location was 5/5. The guy who greeted me in was very friendly and took care of any questions that I had. They seemed very organized and honest with any question I had regarding the car I was interested in. I have not purchased from them, as I am still searching for the right car, but would recommend them in a heartbeat.
Problem with vehicle was quickly assessed and resolved. There were also two other issues they found on my vehicle which both came under the max care would save me money by doing two for one.
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