Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Best New car I 've owned out of 20 since 1969 !
by Retired Early 53 from St James
November 15, 2018
Great ride , comfort , good gas mileage with 292 horsepower v6. Plenty of head and leg room. Nice size trunk. I really enjoy driving it wherever I go .
Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys
Chrysler has come a long way!
by MrX from Rio Grande
December 7, 2018
I rented a 300 White in California, overall the car was great, good power, good handling all worked as it should. The only drawback is that this car gives from 21 go 23 MPG combined, it consumes as much gas as a economical V8. If it would give about 30 to 35 MPG it would be a mlm perfect car. I got 2 V8's that are much older and provide the same MPG.
As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.
Great car looks high end with a great price
by KevinFL from Saint Cloud,Florida
November 29, 2018
Car meet all my expectations lots of room and drives great.. the interior is very spacious and comfortable... the car drive immaculatey and great on gas...
Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !
by Chris from Chicago illinois
November 9, 2018
I honestly think its a great car. The only thing im not a fan of is the transmission... Its rough when downshifting and it hesitates to up shift
It took a couple of visits, but due to the persistence of David Pearson, I came out a happy customer. Though at one point we both wanted to throw in the towel. He Was Amazing!! Did a great job and never gave up on trying to help me. He, in my opinion is a great asset to your business.
This is my second new Chrysler 300
by Junie, "Car Nut" from Frankfort, Ky
November 2, 2018
My 2013 Chrysler 300 C was an excellent car, I just traded for a new 2018 Chrysler 300 Touring L AWD. I don't think the ride is as good in the new car, the tires were over inflated as delivered. I am trying to improve ride by adjusting the tire pressure. I think the 300 is the best car produced by an American car company.
Have been shopping around for a few months, called Bayway and explained what I was looking for and my price range, Jose Rico texted me the next day with what Bayway could offer, I called to verify and went in that evening, Bayway actually did better than the text, we purchased the truck, upon delivery the next day(Friday) we noticed a small scratch, the sales manager Omar came out to look at the scratch and said it would be repaired on Monday when we drop the truck off to have the running boards installed, we dropped the truck off Monday evening, were given a dealer car until Tuesday when we picked the truck up. Scratch was repaired, running boards installed, and the truck was completely detailed again for the inconvenience. Amazing deal and customer service, will definitely buy from Bayway Pasadena again. thank you Jose and Omar.
The sales person was very polite explained everything that needeed to be explained, walk in took care of me in about an 1 hour in half everything was complete in my new jeep, it was everything i expected
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
the best car in my world
by Sukoji B! The one and only baby from Jacksonville, fl
November 15, 2018
My car is one of the best cars ever created in the world right now and I love everything about it! From to color to the rims. The touch screen, the interior, it's spacious and whenever I come through my home town best believe I have heads turning! Yeeesss
Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
This car is very comfortable! Hope we will have it for a long time! We are planning a trip in Dec to Texas, and I think it will make a great car to travel in.
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