We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
I went into the dealership unsure of what I wanted. Anthony helped me identify what my needs were and was essential in helping me pick the car that was right for me. Marina was a pleasure to work with and was very conscious of helping me find the best financing option available to me.
Jake was fantastic! Excellent communication. He did what he said he would do, which is rare these days. The entire team was great, but if you’re going to buy a Jeep make sure you ask for Jake in sales!
Had a great experience at Prestige, everyone there was friendly and helpful. Thank you Byron for all your knowledge and taking the time to show me features on my 2019 Trail hawk. Will recommend this dealership to friends and family.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
I purchased a pre-owned BMW X5 from Tina. She was extremely understanding of my needs and situation. She was VERY knowledgeable on the car even though it's not one of their store's specialty brands. Her communication has been great, and she was no-pressure and allowed me the time I needed to make the decision. Jennifer in finance was wonderful as well. They installed a clear-bra for me and that came out wonderful.
While my vehicle to be repaired after an accident, I was renting a Rouge Sport and fell in love. I begin my inquiry online and soon after I was contacted via text by a representative of L.H. Miller. For a couple of weeks I was in regular contact, working through details. By the time I was ready, I was in and out of the dealership in under 2-hours driving away in my new car. I really appreciated the staff collectively working together, all on my terms and letting me choose my car buying experience.
Super easy transaction! Located the desired car online, called for appointment, took vehicle for a quick test drive and closed the deal. People were friendly, helpful and efficient! Would recommend!
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