This was my first time shopping for a car. Even though there were a lot of things I didn't know or understand, Ms. Vicki Khyle was very patient and helped me through the entire process. She even showed me around the facility and introduced me to people who would help me in the future. All in all it was a wonderful experience!
My husband and I went into the dealership to trade in our vehicle and obtain a nice mid-size vehicle for our future family. We were immediately welcomed by Isaac. He was friendly, yet assertive and efficient. My wife and I can really appreciate him and the way he listened to our needs to make sure we left satisfied with our new vehicle. He really went the extra mile to ensure everything went as smoothly as possible. He has been extremely professional and very respectful of our time as well. He definitely sets the standard to carry out the greatness, class, and exuberance of the Infiniti name! We love our new vehicle! Isaac gets a 5 out of 5 in our book.
Customer service was amazing and the process was fast. I just picked out the truck i wanted online and went to sign papers amd drove off. Its that easy, i recommend Carmax to anyone looking to buy a vehicle.
I happened to view the sight and seen 3 cars to my liking. I was called immediately. Danny K actually got the ball rolling and transferred the vehicle from A to B in less then a week. My husband and I were just going to see the car and fell in love. We drove her home that night. The process was extremely quick.
Their prices are almost always higher than a comparable car at a dealership, and they don't negotiate. They also won't let you test drive the car alone like dealerships will, so it's hard to have a frank discussion about the car during the test drive. The quality of the pictures they take at the local dealership has gone way down.
i get the chance to talk to Sal Martinez, he was really nice and showed me the car i was looking for. However, we couldn't come to a decision in a trade-in and the price of their vehicle.
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