We drove 80 miles to deal with Les Mack Ford and are glad we did. Wade came in on his day off to help us and we couldn't be more pleased. Everyone at the dealership went the extra mile to make the transaction seamless. We will definitely go back in the future.
As always I will go to the Fast oil change express lane service at Ubersox. My service Advisor Mara Browning was very courteous and arranged the set up for my oil change. Service. Tec. Patrick Bennett was very thorough in checking everything out and made recommendations to keeping my Jeep running without any problems. I have always told my friends about using this service and they have thanked me.
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
If you have not talked to Wade - you are missing out. What a great person.........the best salesman we have ever dealt with - and trust me we have dealt with many in the past 50+ years. Looking forward to the next purchase with Wade....
We had a great experience with Wade Duncan at Les Mack in Lancaster WI. Everyone was accommodating on a Saturday when they probably really wanted to be heading home. The detailer came in special on his day off to buff out some scratches. We were very pleased both with our purchase and with our buying experience at Les Mack.
by Virgil and Janet Berndt from Lancaster, Wisconsin
January 1, 2018
Roger did an excellent job finding just the car we were looking for. He was very professional in his help. Everyone else was very helpful too. Roger went over all the features of the car the day we took delivery and this really helped as there were many new features that were new too us.
We found this car online and drove from Janesville to purchase it. Les Mack had done an excellent job of showing it with 20 + photos. Roger was our sales person and he did an excellent job of explaining everything and answered all of our questions. Working with Roger made this a pleasant and enjoyable day and we love our 2016 Equinox.
Contacted several dealers in the area but this was the only one that offered us what we really wanted. Found a 2017 vehicle with under 6000 miles and the buying process was seamless. Great staff and very professional.
We worked with Gary to buy our 2017 Ford F150 Raptor. They were one of the only dealerships in the nation to have the color and options that we wanted. Les Mack is an honest quality dealership that doesn't charge "Market Adjustments". In fact they made sure we were taken care of. We flew out from Salt Lake City to Wisconsin just to buy this truck then drove it home. Because of our amazing experience here I would recommend anyone who see's a car they like from Les Mack to buy it. You will not regret anything. The process was super fast and simple. They even picked us up at the airport. One of the best dealerships I have worked with hands down.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.