This place is fabulous to buy a car from! Typically I play the "bad guy" when helping my mother shop for a new car. When we went to look at her dream car, A white Mercedes SLK350 and speaking to Jeremy Hartzler for a few minutes, I felt She was in good hands. Both he and Greg Trask (Finance mgr) went above in beyond to get my mother the best possible deal. Even after the deal has closed and signed Everyone in that office has been so kind, and willing to help my mom figure out all the new technology in her new ride. It feels like buying a car from family, they really have taken what's usually a nerve racking and stressful task to a pleasant experience. THANK YOU! THANK YOU!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
I'm completely happy with my choice to purchase a 2018 Explorer. Four months ago I spoke with Pervis Reynolds regarding the Explorer and he provided inciteful information regarding body style, feature upgrades and finance options over current lease. I was torn between getting a new Jeep Cherokee Laredo and the Ford. He emailed me some specs and asked me to look them over. I later decided to not get a new vehicle because I didn't want to give up on my old jeep. After a few more months of check engine light issues and countless small repairs I had enough of watching the tow truck take my baby away.
I contacted Pervis and asked for his help again. I informed him of what I wanted. "I just want the heated seats and light interior. I don't care about the other technology features". That was my claim. He checked into the vehicle I wanted and set me up for an appointment that evening. After the test drive I was sold on the vehicle even though the interior is dark. "No denim jean residue on the dark leather". Pervis is right! I even love the technology.
My jeep was good to me for 18 years but I'm loving this Explorer and all the technical features Pervis sold me on. I appreciate his knowledge, kindness and professionalism. Pervis worked hard on my deal and I'm grateful. He's an awesome guy.
Anyone who intends to buy any sort of car needs these guys!
by oldmrsabbey from DealerRater.com
November 1, 2018
I first spoke with Mr. Jones by phone. I explained the car I had chosen and the amount of money I had and that I wanted to be sure it was there before I drove the 300 miles. He assured me it was and they could accomodate me. When I arrived, he was right there to meet me. They looked at my car and disappointingly could not give me the trade-in I wanted, but, in short order, they found a way to make up the $500 difference and sent me on my more than merry way. Mr. Jones told me he had played college basketball and I can truly say, he's still able to deliver a slam dunk!
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
by Todd S from Lake Martin from Alexander City, AL
March 2, 2018
We dealt with Austin in our experience with Don Jackson. He was a pleasure to work with. Austin took great care of us!! The dealership was very busy but ran smoothly. I will definitely look here first on our next purchase. The only negative was hearing somebody yell out Roll Tide, but I can overlook that. Lol
Again my sales lady Crystal Ward was on point. Third time and this to was a charm. After talking to a internet salesman, I told them that I only deal with Crystal. She called me and asked if I was ready to get out of my 2014 Chrysler 300 that I bought through her in Aug 2016. I said yes and she went to work. She did this while I was still at work and called me about 3 hours later and asked if I was ready to come get my new 2017 Chrysler 300. Again you came through for me and Ms. Dorothy. Thanks again for your help and the professionalism you display time and time again.
Great customer service. They saw me looking at a vehicle and approached me with great service and made sure I got a great deal.
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