Best Ram Dealer in Houston!
May 30, 2018
I purchased a 2018 Ram 1500 from Mac Haik Energy Corridor this weekend and once again they did a stellar job. This is the third Ram I've purchased from this location simply because they don't play games, they genuinely care about the customer and they don't waste your time.
Turk Yocal was my salesman - again - and it was like buying from an old friend. I went met with him on both Friday and Saturday morning as I couldn't make up my mind between models, and he never pressured me or became impatient but simply ensured I had all information to make the best decision. Please don't hesitate to ask specifically for Turk if you go to the dealership as he will treat you right (and no, I don't get a finders fee or free oil changes for recommending him but am only making this recommendation because I've purchased from him before and he has a history of integrity, honesty and good old fashioned customer service - I can't say the same thing for the newer salesmen they have working there!).
After we agreed on the cost of the vehicle, Turk introduced me to Lynn Coupland in the Finance Department who arranged my financing. She obtained a stellar interest rate and term which was icing on the cake. Lynn ensured I understood all the documents and never tried to pressure me into purchasing additional packages or an extended warranty. She explained to me the advantages of each package but when I politely indicated "No", she simply moved on to the next document.
Once I was done in Finance, Turk took me to my new Ram in the covered service area which beats the heck out of roasting under the hot sun in the parking lot as other dealers do, ensured I was satisfied with the condition of the detail prior to delivery, and proceeded to explain each system on the truck and ensure I understood how to operate it. After he taught me about the vehicle, Turk introduced me to Jose Gonzales (Service Advisor) and Mike Hernandez (Service Drive Manager) who answered all my questions about maintenance, service hours, courtesy vehicles, etc.
Once again, I'd give Mac Haik Energy CJDR Energy Corridor an A+ as Turk, Lynn, Jose and Mike did a fantastic job ensuring the customer was #1. In today's world of "high pressure/sell the vehicle and on to the next customer fast" sales, it's nice to know Mac Haik still knows how to treat a customer right. I recommend you contact Turk the next time you're looking for a Chrysler, Dodge, Jeep or Ram product.