I drove over 70 miles to look at a used car at Fieldhouse Ford, it was worth the trip. My salesman Dave Schurman was fantastic. I would recommend Dave and Fieldhouse Ford to anyone looking for a new or used car
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Had oil changed, tire rotated and multi-point inspection done. Service center indicated that my brakes need some work. Service rep was keep me informed of progress and any issues. Overall service I am please with it. what keep me from giving a five stars brake pads they had in stock where not the morpar but another brand. Not bad but not as good as the morpar.
Dear Mr Greene,
My wife and I wanted to say thank you for your professionalism and the professionalism of your staff. You and your team made buying our new 2018 Ram 3500 diesel crew cab 4x4 a very easy and pleasant experience.
Prior to coming to John Green Chrysler Dodge Jeep Ram,
We had spent the last three days searching and trying to buy this exact truck and do so under budget. We had traveled 5-6 hours a day, to three states and at least eight dealerships. Each of these dealerships had the truck we wanted in stock. Each was given an offer by us for said truck and subsequent negotiations ensued. Some negotiations were short and some were marathons that lasted hours in the store and went on for days.
We walked into your showroom tired, beaten and discouraged. I told your salesman, Dave we were going to have to “speed date” a truck buy. He laughed and said he’d make the process as easy as possible.
To say he and you did would be an understatement. In less than an hour we completed the process. We bought the truck we wanted and stayed under budget. You made many concessions to close the deal,
Not the least of which was making us the strongest offer of any dealership for our trade. A full 10% higher than the next highest. There was very little back and forth. You made us an offer through Dave and we countered. Instead of sitting behind your desk or the one way mirror like other dealerships you came out and greeted us. We had a chat like we’d known each other for years as we whittled down the difference. You gave a little and we gave a little. We’d have liked to buy the truck for a little less and I’m sure you’d like to sell it for a little more. At the end of the day, I’m confident I got the very best deal anywhere this side of the Mississippi.
All I can say is wow. The irony of the whole situation is your dealership is one of the closest to us yet was the last one, obviously, we visited. We were down to one more if we were unsuccessful at your place and we would have to widen our search.
Thank you sir.
Mars Hill, NC
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Chris was fantastic to work with,, in a very busy world, having a representative that understands the needs of his clients are huge. In the mid of our sale I ended up with a family emergency and Christopher was very empathetic and got all the information together for us. Thanks Chris, I???ll be back.
Bre was amazing! She done everything possible to get me where I wanted to be as far as trade in and payments. I drove from Roberta because the deal was what I needed and the customer service spoke volumes! Need a new car? Check out Jimmy Britt CDJR and ask for Bre!
Greg Ifill was my salesman he was the most pleasant and knowledgeable man I came across after visiting 3 other jeep dealerships. I bought the car for my daughter and he help us in ways that when far beyond the scope of a car salesman. It was truly Rev elating. He has a customer for life !!!!
JR was the epitome of what every customer wants a salesman to be: available when needed, knowledgeable in every aspect of the process, and dedicated to translating needs and wants with regard to the numbers of the deal into a viable solution. Although I did not purchase a vehicle from JR, I would not hesitate to recommend both him and Southern CDJR to anyone I know looking for a vehicle. Five stars all around!
What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
by Flexing My New (to me) Ford Flex from Safford, AZ
August 17, 2018
We chose Kempton for a few reasons. 1. They had the used vehicle we were wanting and 2. We know a number of their employees and they are good people. By the time we were done, we got the vehicle we wanted for a great price, the entire purchasing process was made easy, and they treated us like we were important clients and to be honest, we weren’t buying the most expensive car on the lot. It was overall a great experience! That won’t be the last vehicle we buy from Kempton!
We did our entire deal over the phone/internet. When we arrived, we were greeted immediately. Irish Dave had all of the paperwork complete and ready to go. He is a fantastic salesman and an all-around great guy. Definitely recommend the dealer and especially Irish Dave!!
Martin was able to work with me to get the exact truck I wanted, down to specific options. The truck had to be brought over from other town making my purchase quick and easy. Martin works with you over the phone even after working hours/days.
Tube una muy buena experiencia con el vendedor Yamil López para comprar un carro fue muy amable y me explico todo para comprarlo se lo recomiendo cuando valla pregunten por Yamil
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