This is an amendment to my previous review of Masic Motors. Cars.com does not appear to have a means of editing already published reviews.
After my car broke down the day of purchase, my car was towed to a nearby BMW dealership where it was diagnosed with a bad alternator. It was repaired he next day and after contacting Masic motors they agreed to help me out with a portion of the bill. More then I expect most small used car lots would do. I would not hesitate to recommend Masic motors to someone looking to purchase a car from a used car lot.
Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I felt from the first phone call I was dealing with a straight shooter , and I was right . Kevin could not have been more honest or accommodating. A hard thing to find at any car dealership anymore. In the future I’ll be living in NC but would check 905’s inventory before anyone .
The only downfall was the time I spent in the dealership to complete the paperwork. However, technology mishaps happen. No biggy. I got the car I wanted for a fair price. Noe and Julio were accomodating and customer service oriented. Overall great positive experience
Always very friendly and efficient service center.
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