After the service light came on, we called for an appointment when we would be in the area.
We were taken care of promptly, told how long it would take (and it did just that).
The car was returned to us cleaner than we had left it. Washed and vacuumed.
Friendly expedient service, thank you Link Ford
Happened to be on a walk with the wife and came across a truck I liked. The salesman came out and was very friendly and not pushy at all. Took a week for me to get back for a test drive. After the drive I decided the truck was for me. I did some quick little question answering to get the ball rolling. By the next day at 1:30 I got a text that I was approved! After work I picked up my new truck and dropped off my old truck that they took in as a trade. I would highly recommend them if you are looking for a nice used vehicle! Thanks guys!
This is one of the best dealerships in the area. Michael McConohay was an excellent salesman and Brian is a great GM. My purchase was one of the best I have had in a LONG time from a dealer. Low pressure, High satisfaction. Thank you- my daughter lovers her new car.
I traveled from CT on 7/14 to view a BMW Z3M 2000 Auto Showcase picked me up and dropped me off at the airport.(thanks Miles)When I got to the showroom the cat was ready for the test drive.(lots of fun)There was no pressure to buy but I did. The car arrived in MA on the evening of 7/17.I have bough a lot of cars over the years best experience yet. Thanks agene Jim.
Excellent customer service! I called for service because my car had 'change oil soon warning'. They were able to service my vehicle the same day and brought it back to my workplace, all with no charge since I purchased it there a year ago.
This is the second time I have used the service department for my Sante Fe. Each time the team members that I have had contact were professional and very helpful. On this visit a small request was overlooked. And b I mentioned during final review of the service the service manager immediately sent my car back in and had the issue resolved in less that 10 minutes. I have been very pleased with each interaction.
Bought a used car through Cars.com. The entire experience was superlative. Steve was very helpful confirming details about the car before a long drive to the dealership. Perry did an excellent job taking care of us when we arrived at the dealership, and was very understanding when we took a prolonged test drive. The finance department had all of the documentation prepared and ready for us to sign, so the buying process was beyond efficient. I can’t imagine things going more smoothly. If only all car buying experiences were this easy!
The guys were really friendly and not too pushy like certain salespeople are to get a successful deal. I appreciate the customer service and the patience of the sales people. I would recommend anyone looking for a good deal to visit AutoHolding 46 and find a car.
Came in for some repairs to be done on my 2013 kia optima. Walked outside and looked around while i was waiting, and found a 2018 Kia Optima that i really wanted. KIRK and TRAVIS are amazing. They did everything we asked for and were super friendly. Great group of people. I got my 2018 Optima! Sure am going to miss my 2013 tho . CJ (Curtis) from service did an amazing job repairing my 2013, but I just had to have the new one. Again thank you KIRK and TRAVIS for all your time and hard work gettin us in the car i wanted. It was a pleasure getting to meet you guys!! Would highly recommend KIA OF WACO!
I know most people don't care about a dealers reviews its always about the price but as for me being a former Sales Mgr at a dealership for 10 yrs i know that reviews do matter it says a lot about whether a dealer cares about its customers or not thats why i traveled almost 2 hrs to Direct Auto team in Canton and driving by many many other dealers along the way. After arriving i was allowed to take the car for a test drive alone which gave me a chance to really get a feel for the car i even pulled over and spent about 20 minutes just looking things over and trying every button and lever to make sure they all worked.After getting back to the dealership i sat with Nick in sales and met Dimitry the Mgr who came over to introduce himself. All can say is the buying experience was great everyone was very friendly and i felt absolutely no pressure what so ever. I left there that day with a great deal and went home with the car i wanted.I would HIGHLY recommend this dealership to anyone! And i hope this review does matter!!!!!
Best service experience I've ever had. Superb, professional and personal service, with top-notch free espresso bar (and dogs) to boot! Worth buying a Subie just for this. Also, Susan, my "case worker," was especially terrific. Both friendly and professional and interested in my personal experience with the car and quality of service and operation.
Reggie is the best seller
He been taken care for me every time I came to buy a car
I bought 2 car from here by him
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