Wow! I have and will recommend this place to everyone I can. This was the best experience I have ever had in a car dealership. Everyone was accommodating and friendly. Fast process with our 2 kids was a huge plus for us. Had a play room available car was already up front for a test drive and every single employee met us at the door to introduce themselves. All I can say is WOW!
Bought a Passat for my daughter and was told that the center caps for the wheels were already ordered. While completing paperwork to purchase car, I was told the center caps would be sent to me after they come in. It was actually in the contract of what they owe me as the purchaser. I never received center caps. I called 3 different times and each time they say they are going to send them. Still haven’t received. I purchased the car in June. It is August.
I am really appreciated to write this review，I bought an 2013 Audi S7 from this dealer，Luxry Car Outle. My seller is Brandon，a really kind and patient man.
I am a university student and this is my first car in the America, so many things I don’t know but Brandon helped me a lot. He helped me ordered small parts for this car to replace and he checked everything of this car then shipped to me just a one night.
Audi sometimes have a little problems but whenever I call Brandon for help, he was so patient and nice to give me suggestions to figure everything out. This company is very reliable and their service really made me satisfied. I am so happy that I bought a car from them, and I am with pleasure to meet my seller, Brandon.
And now, I enjoy driving this car to go to school, everything is so nice and I love this car so much! The experience of buying the car from this dealer was so great, I am a new student here so I don’t know how to express my thanks exactly, I think I made a right decision to buy the car from this dealer!
Thanks for my seller,Brandon. And I really recommend this dealer, you can go to the dealer to see all the cars they have then choose your favorite!
Sales staff very friendly and knowledgeable about the vehicle we were looking at. Took car for extended test drive, was very happy with salesmen and drive. Decided to purchse vehicle... Buying process went very smooth and extremely satisfied with the process and the purchase...... Kind.courteous.knowledgeable.efficient. highly recommend dealership for future purchases....
I have been a customer for over 4-years and have purchased 2 cars so far. I am super happy with this dealer. I feel they are fair, and I have even gone back to them for other repairs from them - all great. I like their antique cars, too.
I had a wonderful experience with J.R. I would send my family and friends to check out his selection. He was the nicest and most knowlegable salesman that I've ever delt with. Wonderful person and I have had 2 minor issues with my car and he has helped me through fixing them with no problem. Thank you J.R. I appriciate your service.
the people that work here are absolutely amazing in every way possible. every time i went to try to find a car i genuinely want, all they did was help and make sure i left satisfied and happy with the car i bought. they treat everyone like family too, which is so nice and welcoming.
Scott & Dana were incredible to buy a car from! We've never felt so welcome and comfortable at a dealership, and they made the process so easy and stress-free that we want to go back! Scott made the negotiation and loan process quick & as painless as possible, Dana kept our (crazy) 3 year old entertained while we filled out all of our paperwork. I hope we won't need another car in the near future, but if we did, we'd be checking out Cars West's inventory first!
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