Easiest car buying experience yet. They drove my truck to Houston, and it was just as beautiful in person, and drove my trade back to their location. The pictures are spot on. I was worried that buying a truck without driving it may be an issue but was assured that there was no obligation until it got here and O approved. Great experience.
Outstanding Customer service... Outstanding Vehicle Sale Price... Outstanding Free Vehicle delivery... Purchased a new Dodge Dart on a Monday, over the phone... Vehicle delivered on Tuesday... that easy...
The salesman did not pressure me and met ALL of my needs. I was a little off on my payoff and that was no problem, they took care of it... juut like that. John was patient and the management team had his back. There was no back and forth with management, I requested something and he ok'ed it. There were never any let me call you backs or anything. This place will get my business again, no doubt. I ended up not buying that day because the vehicle I saw online was much bigger than I imagined when I got there to drive it. But he's working with me on finding something a little bit smaller.
I submitted an app online looking for a car for my teenage daughter and this will be her very first car. Was contacted by Jeff in sales, he covered everything thing I had written and immediately starting helping me. No hassle, everything went smoothly and I met Danny the finance manager and he was AWSOME just like Jeff. They both listened to my needs and I purchased a 2019 Honda Fit and when I signed all the paperwork Lenny the finance manager was also easy to deal with and went over everything with me making sure he answered all my questions. This dealership is the best I have ever dealt with and my only complaint is that I waited so long to go see them. Thank you Tower Honda of Longview.
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