Great firsttime buying experience with no pressure
by Taryn Kroymann from Cedar Falls, IA
June 5, 2018
Great service! No pressure at all to buy, but I ended up with a perfect car within my price range. Emailed with Jeff Haight, who actually came in on his day off just to help us out! Options were all clearly presented to me, and the rest of the staff were very helpful with all the things I was unfamiliar with.
Has some transmission problems
by Seamha from Roanoke, VA
January 9, 2019
Love the looks of my van. Hate that this van has a hard shift problem. Been back to dealer several times, Chrysler states this is a normal condition. Nothing normal about driving down the road and almost getting into an accident due to car losing power then jerking into gear. Van is back at dealer hopefully for a fix this time.
I was looking for a different car and found one on dealer website, called to set up a test drive and drove away in my "new" car within an hour of arriving at the dealership. Everyone was nice and helpful. Thank you!
by Michael from Miami
January 6, 2019
The Pacifica Minivan is pretty and you have to love the stow-away seats. But the electronics are troublesome and the dealer don't know how to fix it.
Earl and staff were all very helpful and accommodating. They provided timely responses to my questions via phone and e-mail without being aggressive and impatient. I appreciated their candor and dignity and the mature way they do business. J's has a professional office and approach. It was a pleasant experience to buy a car from this business in Manchester.
I own a 2017 pacifica
by TiredUtahMom from Ogden Ut
December 22, 2018
I LOVE the look of it. I wish it has more storage spots if you have to stow the seats there is no where else. The main reason for this review is to hope some one at Chrysler sees this and fixes one big thing. I got stuck today, it would have been so much easier to use the winch on the jeep that came to my rescue but there is NO WHERE to attach a tow rope or cable.
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