I just wanted to share my amazing experience.
I purchased a car 18 months ago from Goldstein Jeep in Latham. It was totally by chance that I ended up there to look at cars. I had been to several dealerships, as my lease was ending and needed a car. It was truly a wonderful experience . My salesman, Mike Davey was great. He listened to what I was looking for and what I wamted to spend. The whole sales team was amazing. Then I went on to work with the finance team that was also an amazing experience. You are THE CUSTOMER when you're buying a car at GOLDSTEIN. Your salesman doesn't move away from you to wait on another customer
It has been a year and a half since my Purchase and I walk in the dealership to have my car washed every few weeks and every single person says hello to me -every person that I encountered throughout my sale remembers me. I just had my first experience with the service department and I have to say I'm once again I'm amazed. I know I've use that word a lot but there truly is no other way to say it.
It must be an amazing place to work because every single employee that you encounter when you visit that dealership is happy.
Damien was so helpful in every aspect of the buying process. This is my second car and first time buying one (first one was grandparents car ) He was so professional, very easy going, made us feel welcomed, and did not pressure us about anything. He worked fast so we weren???t stuck there for hours like everyone has to be prepared for. He worked with us, always communicated with what was happening, where we were in the process , and answered any and all questions. The finance guy, Alvin was also amazing. He also didn???t pressure us into anything and he moved quick with all the papers, answered any financial questions we had, and is so personable. A great person to have in the finance department. If you are looking for a new car and love chevys like I do, go see this guy. Absolutely amazing. Thanks for my new car Damien!
Carolyn was extremely knowledgeable and patient with me as I am not an easy customer. She was not at all the typical pushy sales person. I would strongly recommend her services. I am so happy with my car and my experience
My wife and I were in the market for a new Willys in Gobi. We found a few but the dealers weren't too cooperative over the phone. When I got a hold of Main Motorcar, Steve Ross was very eager to assist us in the buying process over the phone. The dealership is a 4 hour drive from us in another state.
Anyway, after agreeing to the price, I worked with Dave to get the paperwork in order before we could drive out there during the upcoming weekend. When we got there, everything was perfect and ready to go. We were in and out of there in 45 minutes!
The best part was their honesty, no games. It's a small town dealership with folks who help you out by saying what they do and doing what they say. There was no "gotcha moment" that I've experience from other dealers who are trying to squeeze you for a few more bucks.
It was worth the drive!
Several months ago, I purchased a new 2017 Jeep Wrangler Unlimited from Main Motorcar in downtown Johnstown. The exact model I was interested in was unfortunately not available for sale at the time I first inquired at the dealership. Fortunately, I was notified by my salesperson - Shannon - as soon as they could custom-order the vehicle to my desired specifications.
Ordering the Jeep was surprisingly fast and simple. I was provided with periodic updates as the Wrangler moved through the manufacturing process, too. I was given an approximate time frame for delivery and was pleasantly surprised when it rolled off the assembly line sooner than scheduled.
Just before my Wrangler was scheduled to arrive however, the Nissan I planned to trade-in suffered an apparently common electronic failure. I began working with the original Nissan dealership (not Main Motorcar) to fix the issue and was charged almost $1,500 for the repair. Days later, I found out the pricey problem was actually covered by a recall; frustratingly, the Nissan dealership refused to refund my payment. Only after a series of phone calls to the unhelpful big-city Nissan dealership was I told to call the Nissan corporate office for a resolution.
The folks at Main Motorcar were kind enough to step in and provide some much-needed assistance in dealing with the Nissan corporate office to help me obtain my refund for the now-recall-eligible repair. They were able to expedite the process with Nissan corporate... something the Nissan dealership refused to do.
Even with the trade-in difficulties, I was offered a fair value for the Nissan from Main Motorcar. Months later, I am extremely happy with my purchase as well as my experience with the staff at Main... who went out of their way to help make the purchasing and trade-in processes go as smoothly as possible.
Based on my experience, I have been recommending that my friends and family - and anyone who has asked about my car-buying experience - stop by Main Motorcar in Johnstown. They have earned a customer for life!
This is the 4th new car that I have purchased from Lia in the past 3 years,all of which I purchased from Vinny Notaro. As always Vinny Notoro sets the bar for superior service. He never disappoints,and goes above and beyond his job requirements to ensure his customers are satisified!! Truly a master of the craft, and will keep me coming back when Iam in the market for my next new car. Thanks so much Vinny for everything you do to keep me and my wife satisfied. The surpise birthday challenger purchase that you helped me to coordinate for her will be something she will never forget!
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