I came in to test drive a car for my son, as a gift. The folks at Ubersox, from the beginning to end of the process, were absolutely outstanding! There were a couple of little blips here and there which is bound to happen when buying anything these days but Steven (my salesperson) and Troy (the business manager) made everything right. It doesn't take much to make a customer happy - they wanted to know what would make *me* happy, and they did. Thanks guys, you were all just fantastic. My son *loves* the car and I've officially transitioned to a Mopar (and Ubersox!) fan. When I need a new car, I will take the road trip to visit you! Kind regards, Inger C., Madison, WI area.
Hands down the best mechanic I???ve worked with. Would definitely recommend him to anyone in need. Always goes above and beyond to make sure you have the fix needed, and it???s never a half-xxx fix like the other mechanics that you deal with. Time is an important thing to this service department, they always make sure that you have your vehicle returned in a fair amount of time. Would definitely give 10 stars to him if I could. As far as Ashley Rose, she was very polite when I came in looking for assistance, guided me back to the service department and made sure I didn???t need any further assistance. Had a phenomenal attitude and felt like she would???ve went above and beyond if I needed assistance from her. Would also give 10 stars if I could.
I have been doing business with this company and in particular Mark for years. They take care to understand the issues with my vehicles and keep me rolling. Mark is one of the most professional people I have ever worked with when it comes to service and vehicles. He offers solutions and results, not excuses. His attention to detail and customer satisfaction is unmatched in the industry. I will continue doing business with him and Hoover as long as I own vehicles.
We had a great experience buying a car from Jeff Koenig. The process was really straightforward, quick (important to us), and easy. I'd highly recommend buying from a smaller dealer like this. From the time we walked in, everyone was courteous and helpful in a way that felt much more genuine.
We were in the market for a used minivan. Zack worked hard to find us the right van for our family. He came highly recommended by many and for good reason. We will be going back to kayser and Zack for our next vehicle too.
A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
As a first time New car buyer, I can say this was the most pleasurable and easy going process. I am 22 years old and I didn't know squat about car buying. I worked with a gentleman by the name of Zak Smith, he made the car buying process a breeze and enjoyment. He answered all my questions and had a completely glass window approach to financial technicalities.
I originally came to find a car that helped me relive my High School glory days. Originally it was a 5.0 Mustang that caught my eye, but it didn't have that spark of excitement that I was looking for. Zak sat down with me and we explored a few cars and he brought me to a 2018 Charger Daytona 392. That car sealed the deal for me.
There was never a feeling of being pre-approved. Which means that I never felt like I was being profiled by the dealership. That is what won me over the most. I'm a young guy and most dealerships I went to did not take me seriously or didn't go to the lengths that Zak extended himself to. I was always treated with dignity and respect the whole time. The people at this dealership genuinely care about your car buying experience and helping find you what is the best fit for your budget, as well as your personality type. I will be buying another car from them in the future.
Ryan at kayser Sauk is amazing he takes great care of my family and friends. I have recommended him many times and will continue to do so. They have a great inventory and great deals too! Love my new '18 Cherokee.
Eric and York were a great pair of sales staff to purchase our 2017 Outback. This is our second new Outback from Don Miller West and both experiences were simply top notch. It also says something special that we came back to Don Miller West and purchased the nearly identical car 6 1/2 years later. Same Dealer...same car. Reliable quality 360 degrees!
G and L
My salesperson was York Bleyer at Don Miller Subaru West. York was very knowledgeable about the features of both the Outback Limited and Touring as well as being very personable. I ultimately decided on the 2017 Subaru Outback Touring as it had all of the features I was looking for. He was very easy to work with and ask questions of. He kept in touch with me by phone and email after I picked up my car.
I would recommend York if you are currently looking to either buy or lease a Subaru. Contact him at Don Miller Subaru West at 608-208-1596.
We did not buy a Car, but our experience was a good one. We were looking for a cheap used car for our daughter. Buck and Andrew fully disclosed the issues with the car we were looking at and it was much appreciated. It was great to talk with an honest dealer
I arrived early that were nice enough to accept me. I was told what was needed to be serviced and what wasn't. The oil change price I received was alot lower than others and quicker.
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