Although I did not purchase a vehicle from this dealer, I had a wonderful experience with Ogbe, a used car salesman. He was extremely attentive and very flexible. He also demonstrated a great deal patience with my son during a test drive. I would definitely recommend contacting Ogbe at Landmark if you're in the market for a vehicle.
I am very happy with my experience at Ourismann. They were very professional and very fast with the amount of work that needed to be done. My service technician, while I waited for my truck, kept me informed on how much longer it would take without me having to ask him. Very friendly staff!! Take care, Matt
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
Great experience and will definitely come back for service work. I had an appointment and opted to wait in the customer lounge. My vehicle was repaired and returned to me in less than an hour and a half. Great service.
First scheduled service: 5000 mile maintenance
Ease of scheduling.
Arrived early; immediately met advisor Abe
Listened attentively making notes of concerns
Clarity of communication of work performed
Real time text and email detailing work and status
Completed quickly; honored warranty
no charge; no add ons.
Warranty repair, parts came in earlier than estimated. However I was promised a one-day repair, and it took longer but they never called to advise status. I had to call multiple times the second day to get status, and when I was told it would be ready by about 10, I arrived around 11 and had to wait until after 1 pm before the car was ready. This was on a work day so the inaccurate estimates resulted in my wasting several otherwise productive hours.
I took my 2018 Challenger in for a repair and they took the best care of me. They Diagnosed the issue in no time and provided me with Rental so I could get to my work. Dane -my service adviser- was responsive and friendly. Hands down, the best Dealership and Service Team in the area.
Our family have been loyal customers of German automobile engineering for decades. When Volkswagen had their diesel recall our son researched for over a year an automobile and dealership to replace his diesel Volkswagen. We were stunned when he eventually purchased his Rubicon from Craig Benner at Tyson’s Koons Jeep. Now a year later with his encouragement we have chosen to combine the functions of our two cars (Range Rover/ Mercedes) into one vehicle: WranglerJL Unlimited Sahara. With Craig’s professional expertise we were able to prioritize selective features recently offered with the Moab.
Our son’s experience with Koons exceptional leadership both with Craig and the service department has created loyal customers of us as well.
Alex Newson was a young guy, but the best guy. Man this is a long review lol, but he's worth it. When you have time, ask for him.
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