by tommy and judy shaffer from kingsport, tn 37664
November 28, 2018
together, ron and cody made the buying process uncomplicated and less arduous for my husband and I who are disabled as well as our daughter, our principal driver. they answered all questions to our satisfaction and arranged financing to match our budget. moreover, they stood by their claim of making car purchasing less difficult in that ron brought the paperwork as well as the vehicle to our home in Kingsport where he as well picked up our trade-in vehicle. they pulled out all stops to make sure our customer experience in doing this. we really appreciate these extra steps taken due to our disabled state and the inclimate weather.
Salespeople have great knowledge of their products. Marcus went above and beyond to find us a vehicle with the features we wanted. Overall, a good car buying experience. They also did not Trash Talk other dealerships. Very professional.
My experience with Friendship was the best I have ever had, and I have bought numerous vehicles from other dealerships. I will never go anywhere else now. I dealt with Jessica Bellamy. I told her what kind of jeep I was looking for and she found it for me. Her kindness and sweet spirit made my trading experience great. From the manager Cody to the business person Dominic made my trade very smooth. I cant say enough good things about this dealership. So thankful I found the whole team.
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