Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Buying a car was no problem, however when trying to reach customer service it took me 2 weeks to speak with a person...after finding the problem, they push me off to the Jeep dealer for repair. I understand what as is mean... but with in my first 30...show some concerns. Make me think they knew there was a problem all alone...ijs
The salesman (Jerrel) was great to work with because he helped me while he was there Orr if he was off that day. He got me a car from another store then found out there were problems and found me a car around the same price range that was newer and less miles. Thanks for everything!
First & last time I will purchase a vehicle from carmax! Sales lady 100% rude ...and impatience! We were the ones spending 20G on a 2014 vehicle ...is it really too much to ask to have some guidance and patience!??? Then, I wait 20+ minutes for service ...and still no answer! Nope! Never again
I had amazing Fast Pace experience even though it took me 3 days to get my car due to My inability to provide the documents they needed.however going on the lot getting pre-approved over the phone walking in and walking out with my vehicle was the easiest process I've ever faced. John was very helpful and Adrian was the greatest he worked with me every step of the way and he made sure I drove off the lot with the car i wanted. Even more so when I didn't even think or believe they can get me financed and not to mention they put a bow on the car I felt very special and the customer service made me feel very confident I am so grateful for you guys thank you so much CarMax!!!!!!!!!
Peter was the first person who helped me and was very helpful, when I had a family emergency he held my Mustang till I could get in to see it. Kern was the individual who I saw when I was able to see the car. He was very helpful and got me quickly through the process.
The only problem I had was the rocker stripe was missing on the passenger side is missing and they have not been able to get it replaced. Hopefully it will be resolved soon.
Awesome staff, awesome deals! Made my dream car extremely affordable and couldn’t be more pleased! Ask for salesman Will as well as his partner in finance. They completely blessed me. Couldn’t be more pleased!
by ED VOYLES CHRYSLER JEEP DODGE from MARIETTA, GA,
October 29, 2018
I would like to thank everyone that took there time out to help me on Friday October 27, 2018 i am very happy with my car and the situation i am now in. Thank you so much Brandon your amazing .
The team worked really hard to help me get in the car I wanted. After visiting a couple of other dealers with pushy sales people, my salesman Marcus took his time and helped me find the right fit for me. I had a great experience.
I honestly haven’t even bought my vehicle yet but after Speaking to kat mason my decision is made. I was planing on buying my car somewhere else but after I spoke to the staff at Scott Evans I decide to take my business there instead. They called me first thing in the morning to get more information about what I was looking for and I know when I finally get my vehicle I’ll be satisfied with my decision again thank you to kat mason for providing such an amazing service just on the phone I can’t wait to meet her in person.
by Todd S from Lake Martin from Alexander City, AL
March 27, 2018
We dealt with Austin in our experience with Don Jackson. He was a pleasure to work with. Austin took great care of us!! The dealership was very busy but ran smoothly. I will definitely look here first on our next purchase. The only negative was hearing somebody yell out Roll Tide, but I can overlook that. Lol
Overall, I had a good experience with this dealership. Brandon was awesome. He had a lot of patience and worked hard to get as close as he could to being where I stood in making a deal. Although I was not able to get the exact deal I was looking for going into the dealership, I walked away with the vehicle I wanted and am very happy.
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