As good as many of the awarded others, nice family business!
First Impressions Are Good
by MiniVan is MegaUseful from Jessup, MD
December 3, 2018
We formerly drove Subaru Forester. So the Pacifica is a welcome upgrade. We believe that we have a great value for the price we got. The engine is powerful and quite despite the size of the vehicle. We find the interior design flexible and well laid out. The comfort of the drive is good, not luxurious and we definitely notice the larger size, but these were expected. It is difficult to judge reliability at this time. Our car has 8k miles and has no issues.
The user interface on the vehicle was initially challenged by a lack of information (or our inability to find the information) in the manual. We have learned far more from instructional videos on YouTube. So, if you want an idea of how easy setting up phones and how to manage the car's systems - start there even before your test drive. After we drove it for a week, we found that the layouts were intuitive and the multiple ways of accomplishing the same task made common functions very manageable.
Our first impression on the Pacifica is that we can't wait to drive it.
My wife and I are expecting our 3rd child. We had purchased a vehicle from greve automotive previously and were wanting to keep the same family atmosphere. With that being said we got on their website and seen what they had available. I stopped in the following day, gave them some info on what we were wanting to do and the situation. The next day I brought my wife with me to the dealership, we drove another van before driving the one we purchased. Our Sales professional Mason Webster was AMAZING to deal with very outgoing and was able to answer any questions we had. I did my own research before going to the dealer. I quizzed him based on what I knew. He was very quick to answer and was very knowledgeable in what he was doing. Alex was our finance manager and we couldn't have asked for someone to be so understanding and helpful during the process. The Greve Automotive family is certainly one you can trust and I would definitely recommend doing business with them.
by JayL from Douglassville, PA
December 24, 2018
Love the STOW AND GO seating! This alone is awesome for camping and not fussing with taking seats in and out. Cant wait to buy the vehicle, with as much extended coverage as I can get cause it’s a long term investment for me...10 years at least. Minivan drives and handles wonderfully!
Great customer service, and immediate attention when I had a "glitch" with my Durango. The staff gave me a loaner right away and took care of the problem. I will be going back to Greve
Traded in a 13 yr old Odyssey
by Vanperson from Allentown, PA
December 10, 2018
Good looking car. There was a period of transition with all the bells and whistles, even on the L. Passengers all like the ride, but head rests have a strong forward tilt for some riders. Do like the bells and whistles, esp., flasher on mirrors when cars approach. Heat and air are both great.
Mike was very helpful with the buying process. He was easy to get ahold of and worked with my schedule.
Horrible video and GPS interface
by Chad from Waverly
December 6, 2018
The video controls have no button info and is extremely clunky. For instance you have 4 direction arrows and an ok button. No play button. So when the kids are wanting a movie to play you are blindly trying to get it to work while trying not to get into an accident. The GPS is more of the same. The voice commands while driving are extremely limited as to what you can say. It does not find normal reference points (could be from the lack of understood commands and references), it starts by asking you what country you are in, if it messes up the voice recognition in the 5 or 6 questions it asks you, you have to start over which is 70% of the time. The styling is great, the performance is as expected from a known platform but the user interface execution with the knowledge there are kid demands is some of the worst I have ever used. As a user of a vehicle like this and as a parent you have enough distractions, trying to use basic functions of the interface shouldn't be your biggest distraction. You are taking your eyes off the road way too much to try to figure out the vague controls that you just end up pushing whatever because there is no function assigned but its the only thing you have. Whoever designed this must not have kids and missed the idea to design a safe, easy, and a stress free user interface. This van concerns me for the safety of my family when sending my wife and kids out in it.
Justin fits the role of an automobile advisor, not what we typically think of when we think car salesman. He is a straight shooter and open and honest hroughout the whole car buying process. We never felt pressured, we felt supported through our decision. He spent hours with us explaining the leasing versus buying and never once did we feel rushed or an inconvenience. Then after we purschssed the car he took a great deal of time going through all the features of the Jeep. He also assured us that he wasn???t just our advisor through this purchase, but also throughout the entire time we have the vehicle until our purchase. We???ve owned the car for 5 days and we know for sure we our Jeep owners and customers of Justin???s for life.
I miss the Honda Odyssey.
by Minivan Mom from Milwaukee, WI
January 2, 2019
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
Other than taking a long time to agree on price it was a good car buying experience. Both salespeople we worked with we???re good and Tex in finance was very friendly and easy to work with on the dreaded paperwork.
The nicest vehicle I have ever owned
by StephenF from Dickinson, TX
December 15, 2018
The Pacifica is extremely nice, has more amenities than we actually originally were after, has a comfortable ride akin to a Mercedes and has been reliable in the past. We have 3 kids under 11 and it makes transporting them around for daily tasks easy and safe.
Jeremy Owens really made my car buying experience easy. He was professional, honest, he listened and was understanding of all my needs/wants and concerns. When I buy my next car, I will for sure contact Jeremy first.
Safest vehicle I've ever driven.
by Bay City senior driver from Bay City Mi
December 5, 2018
This is our third Chrysler van and is by far the most advanced. We have owned 2015, 2016 Town and Country vans and the Pacifica is a tremendous upgrade. The electronic safety features make it easy for me, a 70 year old driver, feel very comfortable driving in traffic or backing
This was the best experience I've had buying a car. Everyone I encountered was helpful and professional. They were knowledgeable about the entire process which made it go quickly. The best part is that there were no games! They were honest and upfront about everything.
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
Toby was great! He delivered the vehicle 60 miles from the dealership and treated my whole family to dinner. The car is spotless. He was very honest and upfront about the history of the car and promptly answered any questions we had. The paperwork was fast and easy. He took care of everything! I feel no need to search other lots for future needs.
by Alissa from Kannapolis, NC
January 7, 2019
Great van/crossover! Very stylish. Interior is very well made.. sleek , roomy. easy to drive comfortable to drive! Has good get up and go! Safety features are great!
Our experience at Select Motors was very positive. Everyone we came in contact with was pleasant and super helpful. All were knowledgeable and very patient with us when deciding on the vehicle. Thank you!
I think Joe did an exceptional job helping me get into the truck that I wanted. Lamont also did an outstanding job. They both were very friendly and informative. Lamont went above and beyond and was able to get my additional discounts as well. The only issue was having to wait around for everything to get finalized. overall 9.5/10
Our salesperson Jeremy O. was extremely awesome and patient through the whole process. He made sure our concerns were listened to and he exceeded our expectations. It took a few days to find a vehicle we truly loved and he was very understanding! The dealership itself was pretty awesome as well, very clean and family friendly.
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