Only prolem seems to be misconceptions of communication, long waits for phonecalls,dropped calls,misdirected calls,hideous.... How is a 755 score,bad??? Needing a cosigner for a gift,with gold credit,?????
Tremendous customer service. These guys are not a joke.
Lori was on point and never faltered in her ability to get information to me as quickly and accurately as possible. Kudos
I was even picked up at the airport by them. Lori herself took the time to come and get me and drive me back to the dealership. She was not only friendly, but knowledgeable as well.
I must also note that when my financing seemed to be in Flux... Big Dog Guz aka Matthew stepped up and found me a better rate with a competitor within literally SECONDS. Great job.
And lastly Mingo finished up my paperwork with finess and style just like a the Rowdy Gentleman he is ;)
Thanks again Lori, Guz, and Mingo for all your help
Ram Slammer Shaker
Ricky, Terry, and Chip were absolutely great to work with. Very professional and really cared to have my issues resolved. Service was done in a timely manner and EVERYTHING was explained to me clearly. VERY happy with my experience and would definitely recommend to anyone. While my truck was in the shop I had time to ???tour??? the lot and everyone I encountered asked if I needed anything and very friendly. If anyone has a negative review about this dealership, I would bet the problem lies with themselves. General manager, sales manager and service manager should be acknowledged for fostering this kind of professionalism and courtesy. Keep it up. It???s rare to get this level of service. Thanks very much.
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