BOUGHT NICE CAR FROM THEM. NICE PEOPLE. hOWEVER TRADE IN ALLOWANCE IS THOUSANDS LESS THAN ALL OTHER DEALERS. WETHRE VERY NICE PEOPLE . PLE ASE DELIVER TO DON WHITE, AM SENIOR, WW 2 VET. THANKS FOR LISTENING
As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.
John and everyone at heritage were amazing. They went above and beyond to make our experience perfect and comfortable. They treat you and your family like their family. We will definitely be going back for any future car buying needs. I would recommend them to everyone!
Heritage Honda in Westminster gave me hands down the best car buying experience I could???ve asked for! They made the process so easy and worked with me every step of the way. They were willing to work with me and make it less stressful. I will definitely recommend them to everyone and will use them in my next purchase!!
Excellent as always! Have been a Jeep lady for more years than I like to count, you folks are the best. Always feel comfortable and well taken care of, but I do actually think you all have improved service in the past two years and I was not complaining before!
I seriously never knew buying a vehicle could be this smooth. I live 4 hours from this dealership and would return in a heart beat. I dealt with the internet sales team to make sure it was worth the travel....it MOST CERTAINLY was! Excellent service and respect from the time I took my first step into the door right down to when I drove my truck off the lot. Highly recommended over and over.
Paul was excellent!! Got us exactly what we wanted and was the most efficient and friendliest car salesman I have EVER dealt with!! Will definitely return and will ask for Paul when in the market for a new car again!!
Ryan is one of the best salespeople this dealership has. He is a very technical person and he definitely knows his cars. He explained to us almost every question we asked in a technical perspective. We were to 4 other dealers before this dealer and thought this dealership would also push us towards buying their car but these people are really nice. They didn't try to force us in taking their car but rather helped us understand exactly what we were looking for. Starting from the Email from Lori till the purchase from Ryan and Robert, my experience was very smooth. Robert is definitely a nice manager as well. We ended up buying our favorite Honda Clarity from this dealership...:)
I had a scheduled appointment for service this morning and was greatest by the service staff with a smile, and handshake and most importantly, sense of confidence that my vehicle will be well cared for. I can't believe I was in and out in about an hour and had coffee in the waiting room as a bonus. Victor Clash always takes great care of me and my vehicle being pleasant , friendly, and most importantly, trustworthy. I ran into Brent Ivie, service manager walking into the waiting room who asked if I needed anything, wow! Thanks for such a great service experience.
Great experience until it was time to get my tags. Just need to work on that part of the process. Had to go back 3 or 4 times because my tags took so long to come in. Maurice, the sales manager is a stand up guy, very professional and friendly and I believe he worked hard to get a deal done but a car wash or complimentary tank of gas would have been great being I live on the opposite side of town. Other than that, Great experience
I bought a used van from Coopers Motors. Staff was friendy and helpful (worked with Doug Cooper). I never felt pressured to purchase the car or additional products. Van is great. Price was fair, trade in was valued fairly, and I was very happy with the rate they got for the loan. It was a great dealership to work with.
Stopped into Susquehanna Dodge to compare vehicles. Jeff was a great person to work with and very informative. Helped us and answered all of our questions.
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