Chris did a great job. We walked in knowing what we wanted and he got right to it. Chris was very personable and made the buying process easy. There were not very many other customers there when we were there and the manager, Tim, came over and introduced himself. Very family friendly environment. The whole experience was great. Mike in finance finished the deal with us and we were happy when we left. We felt like we got everything that we had asked for. We were knowledgeable about our purchase and left happy that we choose Mazda of Clear Lake and got to work with Chris, Tim, & Mike!
Dealt with Charles Jackson on buying a Cadillac Escalade everything went well and my wife is happy didn't learn everything about the vehicle it was to late by the time we left but they did offer us to go back another time for them to show us
Dean Francis and the finance staff were very helpful. They were great about financing with whichever bank you want to work with. I received a fair deal for my trade and the price was right on the used vehicle that I purchased. I had one trade offer for my vehicle elsewhere that was higher,but the Helfman offer was the same as two others for my trade. Even so, the deal at Helfman was better. There are too many factors to list and they did NOT try to sell me anything I did not need. As a bonus, Unlike some dealers, my used vehicle at Helfman actually had floor mats and BOTH keys to the car. They have a big selection of sports cars and I am very happy with my experience. Thank you!
We had an amazing buying experience here. Nick N. Made all the difference, I always felt like he had my best interest in mind, never made me feel pressured or spoke to me like I was an idiot because I wasn’t in the industry. I will definitely be returning (in many,many years) for my next vehicle!
Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle
It took a couple of visits, but due to the persistence of David Pearson, I came out a happy customer. Though at one point we both wanted to throw in the towel. He Was Amazing!! Did a great job and never gave up on trying to help me. He, in my opinion is a great asset to your business.
Have been shopping around for a few months, called Bayway and explained what I was looking for and my price range, Jose Rico texted me the next day with what Bayway could offer, I called to verify and went in that evening, Bayway actually did better than the text, we purchased the truck, upon delivery the next day(Friday) we noticed a small scratch, the sales manager Omar came out to look at the scratch and said it would be repaired on Monday when we drop the truck off to have the running boards installed, we dropped the truck off Monday evening, were given a dealer car until Tuesday when we picked the truck up. Scratch was repaired, running boards installed, and the truck was completely detailed again for the inconvenience. Amazing deal and customer service, will definitely buy from Bayway Pasadena again. thank you Jose and Omar.
The sales person was very polite explained everything that needeed to be explained, walk in took care of me in about an 1 hour in half everything was complete in my new jeep, it was everything i expected
Asim is a phenomenal salesman who exhibits patience. David Le is unquestionably the best member of a finance team I have worked with. Would definitely do business again in the future.
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