This is the third car we bought here. Everything through the process is always easy and fast. The customer service during and after getting the car is just awesome. The personal attention we receive from all the staff is just great. We would definitely recommend this dealer.
Classy looking vehicle with comfort
by Bobalu from Va
January 12, 2019
Classy looking vehicle that had a lot of luxuries for family needs. Spacious and roomy for all the needs of a family. Great on gas for it's class
First time at this dealership and it was a great first experience. Manny hustled and made sure everything was perfect and I left with exacly what I wanted and worked with my wants and needs. Very satisfied and will deffanitly recommend this dealership! Thank you Manny for all the help.
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
The people there are great , very kind and inviting . We had mike as are salesman he is very friendly , kind and helpful. Maryann in the finance office was also very kind and helpful with helping us make the purchase on a car for our son . The sales manager met with us as well but I just can???t remember his name but everyone was gracious at the dealership. Thank you
by Alissa from Kannapolis, NC
January 7, 2019
Great van/crossover! Very stylish. Interior is very well made.. sleek , roomy. easy to drive comfortable to drive! Has good get up and go! Safety features are great!
Manny Rodriguez went above and beyond today.Without his persistence and diligence and salesmanship I doubt I would have left a satisfied customer today. Thank you Manny this is the best pre birthday gift ever. Here I am leaving in my brand new 2018 Dodge Journey my kids and will definitely be safe.
I miss the Honda Odyssey.
by Minivan Mom from Milwaukee, WI
January 2, 2019
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
Great dealer got Rene helps and the team to get my dream car
by Erick24 from DealerRater.com
December 4, 2018
Great deals great people great service they helped me get my dream car I recommend it guys they're are the best good luck with your search
by JayL from Douglassville, PA
December 24, 2018
Love the STOW AND GO seating! This alone is awesome for camping and not fussing with taking seats in and out. Cant wait to buy the vehicle, with as much extended coverage as I can get cause it’s a long term investment for me...10 years at least. Minivan drives and handles wonderfully!
2015 Toyota Corolla LE Low Mileage GREAT CONDITION!
by sweetev from DealerRater.com
December 4, 2018
Big Thank You to Mary Ann and Mike for excellent customer service! I love my new TOYOTA!! Merry Christmas Everyone WOOHOO!!! Stephanie Cavaliere, Melbourne, Fl.
The nicest vehicle I have ever owned
by StephenF from Dickinson, TX
December 15, 2018
The Pacifica is extremely nice, has more amenities than we actually originally were after, has a comfortable ride akin to a Mercedes and has been reliable in the past. We have 3 kids under 11 and it makes transporting them around for daily tasks easy and safe.
Not a great experience our first visit. Told a friend from work who loves Gator. He spoke with his contact there who hooked us up with Allen. Absolutely no complaints with him. Very knowledgeable and no pressure. Definitely feel he advocated for us to get the best price.
Traded in a 13 yr old Odyssey
by Vanperson from Allentown, PA
December 10, 2018
Good looking car. There was a period of transition with all the bells and whistles, even on the L. Passengers all like the ride, but head rests have a strong forward tilt for some riders. Do like the bells and whistles, esp., flasher on mirrors when cars approach. Heat and air are both great.
Terry and the dealership were very courteous and not overbearing. They all worked to get me the best deal and I appreciate that. Would highly recommend them to anyone looking at a MOPAR product.
Horrible video and GPS interface
by Chad from Waverly
December 6, 2018
The video controls have no button info and is extremely clunky. For instance you have 4 direction arrows and an ok button. No play button. So when the kids are wanting a movie to play you are blindly trying to get it to work while trying not to get into an accident. The GPS is more of the same. The voice commands while driving are extremely limited as to what you can say. It does not find normal reference points (could be from the lack of understood commands and references), it starts by asking you what country you are in, if it messes up the voice recognition in the 5 or 6 questions it asks you, you have to start over which is 70% of the time. The styling is great, the performance is as expected from a known platform but the user interface execution with the knowledge there are kid demands is some of the worst I have ever used. As a user of a vehicle like this and as a parent you have enough distractions, trying to use basic functions of the interface shouldn't be your biggest distraction. You are taking your eyes off the road way too much to try to figure out the vague controls that you just end up pushing whatever because there is no function assigned but its the only thing you have. Whoever designed this must not have kids and missed the idea to design a safe, easy, and a stress free user interface. This van concerns me for the safety of my family when sending my wife and kids out in it.
I have purchased three cars here, mostly because of my convenience and because of the type of vehicles available. Buying a car is always painful and one never feels that he is walking away totally satisfied (because of price, trade-in etc). Still, I probably got the best deal that I could and likely could not do any better anywhere else. My recent purchase of a Jeep illustrates why the experience is not always perfect. On this visit, the staff was helpful and efficient. They worked with me to realize the best discount options. Don Esindu was very frank, courteous, and helpful throughout the process. He is an asset to your organization.
Safest vehicle I've ever driven.
by Bay City senior driver from Bay City Mi
December 5, 2018
This is our third Chrysler van and is by far the most advanced. We have owned 2015, 2016 Town and Country vans and the Pacifica is a tremendous upgrade. The electronic safety features make it easy for me, a 70 year old driver, feel very comfortable driving in traffic or backing
Will was my sales rep. He took the time to listen to my needs and concerns and was not pushy at all. Would totally recommend anyone to purchase a vehicle from Will!!
First Impressions Are Good
by MiniVan is MegaUseful from Jessup, MD
December 3, 2018
We formerly drove Subaru Forester. So the Pacifica is a welcome upgrade. We believe that we have a great value for the price we got. The engine is powerful and quite despite the size of the vehicle. We find the interior design flexible and well laid out. The comfort of the drive is good, not luxurious and we definitely notice the larger size, but these were expected. It is difficult to judge reliability at this time. Our car has 8k miles and has no issues.
The user interface on the vehicle was initially challenged by a lack of information (or our inability to find the information) in the manual. We have learned far more from instructional videos on YouTube. So, if you want an idea of how easy setting up phones and how to manage the car's systems - start there even before your test drive. After we drove it for a week, we found that the layouts were intuitive and the multiple ways of accomplishing the same task made common functions very manageable.
Our first impression on the Pacifica is that we can't wait to drive it.
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