Purchasing a vehicle is one of our least favorite things, but Zack was so helpful and made the process relatively painless. He was very tolerant of our confusion and took the time to explain our options without making us feel pressured. Our daughter who has autism accompanied us and everyone was kind and patient with her as well. Many times the day after having purchased a new car we have felt unsure if we had made the right decision, but today we are pleased and feel good about everything. This was definitely the best car-buying experience we have ever had and will return to Solomn's the next time we need a vehicle.
My family and I have bought several vehicles from the Chrysler store in Brownsville. I have nothing but a great experience with Chad and the rest of the team every time. Highly recommend going and seeing Chad Palcic.
Just bought a new Ram from Rick at Solomon CJD in Brownsville. This was by far the easiest deal I have ever done. He made the process smooth and was to the point. I highly recommend this dealership and be sure to ask for Rick Solomon . Thanks again!
After having a negative experience at Solomon Auto and voicing my opinion of that experience I received a call from the dealership in which they apologized for the problems I experienced and offered to work with me in correcting the issue. Although I had a negative experience while buying my vehicle I was impressed and appreciative that the dealership was so willing to apologize for the mistakes made so quickly. The way in which they addressed the situation respectivley was pleasantly surprising and made me feel better about the entire situation.
Found the vehicle I wanted, made a great deal, completed the paperwork, in and out in record time. Staff were friendly and very easy to work with, Best experience I have had buying a vehicle. Had a problem with a door lock that I didn’t notice until two days later, but they took care of the problem.
I got to Solomon Auto right when they opened and chose a car to purchase within 45 minutes. The gentlemen we worked with was very kind. However, the nightmare began when we went inside to start the paper work. We were some of the very first to do so. We then proceeded to wait in the waiting room to finalize finances for 4+ hours. It was absolutely uncalled for! I watched multiple people pushed through to financing that were here long after us. The service was unexceptable and I was very displeased with how it was handled. Do not expect to buy a car and be put first unless you are spending absolute top dollar! Even then I wouldn't recommend shopping there.
Had called in about a new truck and spoke with Chad. Upon arriving Chad had my trade appraisal started and we were out driving the new truck. By time we got back he had figures ready and was the best prices we had seen. Finance was quick and easy! Had to be the smoothest experience at any dealer I had been. Big thanks to Chad and the team at Solomon CJD in Brownsville!
Great experience! Made arrangements for test drive in the late morning and went after work with my wife and 2 young kids. Ryan (salesperson) had the Jeep spotless and ready to go for the drive. They were great with the kids and nothing was rushed. Tricia explained all of the finance option pro/cons. We left 2 hours later with the Jeep we wanted. This is my third purchase from the Solomon group but the first at this location. It is a little out of the way but definitely worth the trip!
I had an awesome experience at solomons. I was so excited to buy a brand new jeep and Renee made sure that I was able to get it!! everyone there is so helpful and caring and make sure that you are happy. I'd never go anywhere else to buy a car. I love Renee!!!
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