They checked me in before I could get out of my truck with a I Pad and asked me to wait in the very nice waiting room. They sent me a text to ask if I would like anything. Within an hour the nice lady handed me my keys and asked me to see the cashier for my receipt and I was on my way.
Had a check engine light on and also had a recall. Had an appointment at 7am and had me out around 11am. Service Tech was polite and professional. This was my first visit to Ontario Dodge. I will be back since I will not go to Victorville Motors ever again. I was there customer since 99 but when they changed owners and replace the older timers the service went down the hill.
By far the BEST place I've ever been to for my needs, I really needed an emergency oil change for my car, the dealership I originally go to is a headache, I needed an appointment and my work schedule would not allow me to go but I called here and their open services until midnight and very affordable with additional services, extremely helpful and informative, very professional and here you feel like home. They really do treat you like family. The gentleman I spoke with is named Dorian. He really made the experience better and he really knew his stuff and procedures for what I should expect. I'm usually skeptical and paranoid when it comes to my car because you never know but after my visit this place is definitely my go to and my recommend to if anyone needs help. Most definitely send them to Dorian for top quality experience.
Hello, Just wanted to say thank you to Dave, Alex, Big Andrew and Little Andrew for an Amazing experience at LE Dodge Ram Jeep after a very bad experience with Lake Chevy I was promised a truck Chevy did not have. So at LE Dodge Ram Jeep the team was great I ended up with the Power House truck of all trucks to pull my 2018 Jayco WhiteHawk- now I have the Ram Power wagon 4x4 Hemi and I could not be happier it has everything a chevy does not have and then some- Great Customer Service and they worked with me to be at my budget - as a Retired Navy Veteran it's great to see how they care for customers and Veterans " Bravo Zulu" well done - Joe Andersen USN Ret.
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