Much Gratitude to team @ San Juan Capistrano Jeep.
by Taylor Davis in his new Jeep C from Newport Beach
September 6, 2018
The team that helped me with my purchase, specifically Arden, Durrell, and Shana were very professional in several ways. They were highly knowledgeable, eager to meet my needs, very friendly and set an excellent environment to handle business. They genuinely wanted me to take my time and make the right decision. Even when I was hesitant to take a second test drive the urged me to not rush things and see what both cars hard to offer, their time and execution was greatly appreciated. I've already recommended this branch to multiple friends guaranteeing them that Jeep is the way to go, especially when you have Arden and Durrell on your team.
I recently had the pleasure of purchased a car from Arden Lanum at Courtesy Chrysler in San Juan Capistrano. I had a ton of questions and she was able to answer them all! She made me feel very at ease was super friendly and very knowledgeable. My mom is thinking of getting a new car and we will be going right back and requesting Arden!! She’s our girl!
I purchased a new RAM 1500 on Oct 13th and it was one of the easiest and best buying experiences I have had. Tyler gave a great introduction to the truck and explained all the features. He knew the truck very well which is not always the case. We took a test drive and discussed a price. My wife and I then left to discuss it, we decided to pull the trigger. Tyler did most of the paperwork over the phone to reduce time at the dealership. When we arrived the truck was detailed and we only spent about an hour finishing things up with Tyler and with financing (sorry very nice guy but his name escapes me). I feel I got a fair deal and the entire experience was refreshing. How they stand behind the purchase is yet to be seen but I will let you know.
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
I worked with Product Specialist Javier Noriega in buying a 2018 Dodge Challenger RT, and he exceeded my customer service expectations. He was professional, knowledgeable, attentive and thorough - but was never pushy or dismissive. I told him what I wanted and he delivered. Javier was assisted by fellow Specialist (and ironically his brother) Gaspare Longo, who also succeeded in making this purchase easy and without the nightmares I've often heard the car-buying experience can be.
Finance Manager Michael Hanson also did an excellent job in arranging for financing for the vehicle, and I appreciated the speed and efficiency with which he conducted the transaction.
Overall my experience with Huntington Beach Dodge was excellent - easy, without pressure and one I would recommend to anyone. And, finally, this car ROCKS!
I came in after seeing a “too good to be true” offer on Facebook for a 2018 Ram 1500 Ecodiesel crewcab Laramie 4x4. After Holly showed me the beautiful truck and I drove it, we went in to the dreaded office. She clearly showed me the price and how the tax was figured after the first discount. Then the second one was applied. I kept asking her how I could get that price. Without leaving to get manager’s approval, she told me that that was the price. I took it and besides opting for a $139 gps tracker, I was not charged anymore fees or anything. I will recommend this place (andHolly) to others.
Went in to buy car. Worked with me to get the price I needed and stayed within my budget while still getting the exact car I wanted. Ask for Gaspare, he will take care of you! Make you feel like a friend and not a customer.
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
Went into dealership looking for new car or truck. Was greeted by Chris and helped us out. Was friendly and very knowledgeable about all the vehicles and trucks. Ended up buying a new 2018 dodge ram truck. Would recommend this dealer and would recommend Chris as well. Drove one hour to this dealership on the 4th of July and was well worth the drive with the experience we had at the dealership.
Very friendly and efficient. They strive for excellence and they reach it! I have never bought from a dealership and this was a great experience.
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