The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
JR was the epitome of what every customer wants a salesman to be: available when needed, knowledgeable in every aspect of the process, and dedicated to translating needs and wants with regard to the numbers of the deal into a viable solution. Although I did not purchase a vehicle from JR, I would not hesitate to recommend both him and Southern CDJR to anyone I know looking for a vehicle. Five stars all around!
We upgraded from a 2 door to a 4 door with many new features. Eddie Mac???s extensive knowledge of the Jeep product is a great resource. In the past we have had very good results from the service department and are happy to continue the relationship with this dealership
The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
This was the 3rd van I purchased from Vans of Great Bridge. They always have made it such an easy transaction. I can give them a call and I know they will tell me which vans best suit my needs. I know their prices are always fair and if I have any problems at all, they take great care of me. Thanks to all !!
Had a great experience when purchasing my Grand Cherokee. David Pridgen was by far an amazing sales consultant to work with. He listened to what I was looking for in a vehicle and thoroughly explained all the nifty gadgets each vehicle had that I test drove. The manager Clayt was also great to work with! I am in love with my new vehicle and would purchase with Southern again!
I cannot express how awesome my buying experience was at Southern Jeep Chesapeake!!! Kevin Klipfer(our salesman) is a true asset to the dealership and a breath of fresh air!!! Totally honest and really helped me to get a nice car with so many features. I don???t say any of this lightly, I drove a new car that I hated for two years because I didn???t want to go thru the process of car buying, Kevin won me over and Joe (sales manager) made it all come Together ! What an impressive team!!! Joe cared as much as Kevin about helping us to get into a Jeep that we all liked. I could not be more pleased and I have shared with so many people that my only regret is waiting two years to make the change. Southern Jeep Chesapeake is the real deal! Thank you for having such sincere people!
I contacted Pomoco Chrysler Dodge Jeep Ram of Hampton regarding my 200 Chrysler Limited, and James Hood responded to my inquiry quickly. He was polite, knowledgeable and provided stellar customer service. I highly recommend Chrysler...Hampton based upon this James' professionalism. Karl H. Esq. .
Lewis Ashlock was friendly knowledgeable and was most helpful in helping us find and purchase my new Jeep. Very Happy with my experience. he picked up the Jeep from another location returned with it and had it prepped and our deal complee in less tha 3 hours.
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